“I’m Not Sure I Trust the System Yet”: Lesbian Service Member
Experiences With Mental Health Care
Sarah D. Mount
University of Nevada, Las Vegas
Sarah M. Steelman
Virginia Polytechnic Institute and State University
Katherine M. Hertlein
University of Nevada, Las Vegas
The purpose of this research was to understand lesbian service member experiences
with mental health care. Individual and organizational factors were explored,
including the influence of military policy (e.g., “Don’t Ask, Don’t Tell”) on service
member utilization of mental health services. Thirty-seven participants responded
to a survey containing 16 open-ended items regarding the impact of “Don’t Ask,
Don’t Tell” on one’s professional life, relational life, identity, and willingness to
access mental health services. Data were analyzed through an open- and axial-
coding and constant comparative method. The findings indicated a lesbian service
woman’s likelihood of accessing mental health services was impacted by confi-
dentiality concerns, fear of repercussions, and a sense that military culture lags
behind policy changes. Recommendations for therapists included renewed focus on
safety through affirmative practices, need for competency in military and lesbian/
gay culture, and sensitivity to the effects of systemic oppression on self-esteem.
Implications and future research are discussed.
Keywords: lesbian, service members, military, DADT, mental health
The repeal of “Don’t Ask, Don’t Tell”
(DADT) gave impetus to a new era within the
ranks of the U.S. military. The landmark de-
cision, signed into law on September 20,
2011, marked the end of over 100 years of
antigay policy in the military and allowed
lesbian and gay (LG) service members to
serve openly for the first time in American
history. In the years preceding repeal, re-
search assessing the impact of DADT on LG
service member mental health consistently
uncovered feelings of rejection, depression,
anxiety, increased substance use, and stigma-
tization and victimization (Burks, 2011; Es-
trada & Laurence, 2009; Estrada, Probst,
Brown, & Graso, 2011; Moradi, 2009). The
psychological effects of concealing one’s sex-
ual orientation to avoid stigmatization are
well documented in the general population
( Bolton & Sareen, 2011; Hatzenbuehler,
2009; Hatzenbuehler et al., 2010; Pachankis,
2007). Specifically, concealment often re-
sulted in experiences of hypervigilance, pre-
occupation, anxiety, depression, guilt, shame,
social avoidance, isolation, increased effort in
impression management, and an increased re-
liance on feedback (Pachankis, 2007). Other
effects noted in the general population in-
cluded mood disorders such as depression,
anxiety, increased substance usage, increased
risk of suicide, and internalized heterosexism
( Bolton & Sareen, 2011; Hatzenbuehler,
2009; Hatzenbuehler et al., 2010). Wilder and
Wilder (2012) found similar subjective and
Sarah D. Mount, Marriage and Family Therapy, Univer-
sity of Nevada, Las Vegas; Sarah M. Steelman, Marriage
and Family Therapy, Virginia Polytechnic Institute and
State University; Katherine M. Hertlein, Marriage and Fam-
ily Therapy, University of Nevada, Las Vegas.
Sarah D. Mount is now at Desert Parkway Behavioral
Healthcare Hospital, Las Vegas, Nevada.
The authors gratefully acknowledge the contributions and
mentorship of Dr. Markie L. C. Blumer in the early devel-
opment of this project.
Correspondence concerning this article should be ad-
dressed to Sarah D. Mount, Desert Parkway Behavioral
Healthcare Hospital, 3247 S. Maryland Parkway, Las Ve-
gas, NV 89109. E-mail: mounts@unlv.nevada.edu
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Military Psychology © 2015 American Psychological Association
2015, Vol. 27, No. 2, 115–127 0899-5605/15/$12.00 http://dx.doi.org/10.1037/mil0000071
115