Electronic Government, An International Journal, Vol. 12, No. 3, 2016 243
Copyright © 2016 Inderscience Enterprises Ltd.
E-government website security concerns and
citizens’ adoption
Izzat Alsmadi
CIS Department,
Yarmouk University,
21163, Jordan
Fax: 00962-27211128
Email: ialsmadi@yu.edu.jo
Emad Abu-Shanab*
MIS Department,
Yarmouk University,
21163, Jordan
Fax: 00962- 27211128
Email: abushanab@yu.edu.jo
*Corresponding author
Abstract: E-government websites are national websites that handle
transactions between governments, citizens and businesses. They involve
financial and informational transactions that are crucial and influence the level
of trust between citizens and governments. This study utilised Rapid7 security
and penetration testing tools to explore the vulnerabilities and exploits of major
e-government websites in Jordan. Results indicated that most explored websites
suffered from the existence of vulnerabilities open for possible attaches.
In addition, all types of exploits and vulnerabilities exist within a short list of
websites.
Keywords: security issues; e-government websites; vulnerabilities; exploits;
Jordan.
Reference to this paper should be made as follows: Alsmadi, I. and
Abu-Shanab, E. (2016) ‘E-government website security concerns and citizens’
adoption’, Electronic Government, An International Journal, Vol. 12, No. 3,
pp.243–255.
Biographical notes: Izzat Alsmadi is an Associate Professor in the Department
of Computer Science at University of New Haven. He obtained his PhD in
Software Engineering from NDSU (USA), his second Master in Software
Engineering from NDSU (USA) and his first Master in CIS from the University
of Phoenix (USA). He had a BSc in Telecommunication Engineering from
Mutah University in Jordan. He has published several books, journal and
conference papers largely in software engineering, data mining, IR and NLP.
Emad Abu-Shanab earned his PhD in Business Administration, in the MIS
area from Southern Illinois University – Carbondale, USA, his MBA from
Wilfrid Laurier University in Canada and his Bachelor in Civil Engineering
from Yarmouk University (YU) in Jordan. He is an Associate Professor in MIS.
His research interests in areas like e-government, technology acceptance,