Le Recteur de l'Université catholique de Louvain fait savoir que Anna Safuta soutiendra publiquement sa dissertation pour l'obtention du titre de Docteure en Sciences Politiques et Sociales “Between familialism and formalization: Domestic services provided informally by migrant workers in two diverging policy contexts” Jeudi 29 juin 2017 à 11 heures Auditoire Doyen 21 Place des Doyens, 1 1348 Louvain-la-Neuve Abstract: This PhD thesis is a study of personalization processes in domestic services (housework and elderly care giving) provided informally by migrant workers. Personalization is the opposite of (1) identity essentialization, (2) standardization (of the labour process and its output) and (3) distancing (of the service provider from beneficiaries). Consequently, the study investigates the impact of personalization on (1) workers and beneficiaries’ mutual perceptions of identity, (2) on workers’ autonomy on the job, (3) and on workers and beneficiaries’ work- related emotions. Fieldwork among migrant providers and native beneficiaries of domestic services in Belgium and in Warsaw (Poland) confirms the high frequency of personalization in this occupation, and the absence of the distanced ‘self-entrepreneurial’ model of provision identified in other contexts (Lutz 2011; Romero 1992). Personalization enables migrant workers to counteract essentialization along national/ethnic lines and become irreplaceable. From beneficiaries’ perspective, the long-term employment relationships established through personalization counteract employer selection processes. However, these advantages come at the cost of a tabooization of the economic character of domestic service provision, precluding workers from asking for wage raises or exacting their worker rights. Personalization also negatively affects migrant domestic workers’ already meagre opportunities for professional mobility. Membres du jury : Professeure Florence Degavre (UCL), co-promotrice Professeure Helma Lutz (Goethe-Universität, Francfort-sur-le-Main), co-promotrice Professeure Natalie Rigaux (UNamur), secrétaire et membre du comité d’encadrement de la thèse Professeure Małgorzata Fuszara (Université de Varsovie, UW), membre du comité d’encadrement Professeure Daniela Grunow (Goethe-Universität, Francfort-sur-le-Main), examinatrice externe Professeur Eric Mangez (UCL), président