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International Journal of Disaster Risk Reduction
journal homepage: www.elsevier.com/locate/ijdrr
Risk awareness and intended tsunami evacuation behaviour of international
tourists in Kamakura City, Japan
Ricardo San Carlos Arce
a
, Motoharu Onuki
a
, Miguel Esteban
a,
⁎
, Tomoya Shibayama
b
a
The University of Tokyo, Graduate Program in Sustainability Science-Global Leadership Initiative (GPSS-GLI), Graduate School of Frontier Sciences, The University of
Tokyo, 5-1-5 Kashiwanoha, Kashiwa City T277-8563, Japan
b
Waseda University, Dept of Civil and Environmental Engineering, Shinokubo Campus, Building 55, Japan
ABSTRACT
The present study focuses on analysing the state of the tsunami risk communication strategies, awareness and
intended evacuation behaviour amongst tourists in Kamakura City, Japan. A mixed methodologies approach was
utilized, using key informant interviews, site surveys and questionnaire surveys to understand the risk awareness
of this transient group of the population. The results of the survey showed a relatively high risk awareness and
willingness to evacuate, though there was some confusion regarding the direction of evacuation, mode of
transportation, and location of evacuation areas in the city. A majority of respondents stated that they would
expect to be warned of a threat by an official warning or announcement, whereas a minority mentioned social
cues as a way to understand what to do, possibly thus requiring changes to the city's risk management strategies.
In Japan, the concept of tendenko has been getting more attention since the 2011 Tohoku Earthquake and
Tsunami, which calls for each individual to immediately initiate evacuation by himself or herself, requiring the
trust that other members of the family and community will be doing the same. Based on these findings the
authors outlined a number of recommendations to improve disaster risk management for the case of tourists
visiting Kamakura city.
1. Introduction
There is a growing body of literature on evacuation research,
though comparatively little of that research has been carried out on
tsunami evacuation behaviour. Moreover, studies focusing on evacua-
tion behaviour have mostly addressed local residents, creating a gap in
research regarding transient population in touristic at-risk locations.
The general objective of the present study is to address this gap in
knowledge regarding tsunami evacuation behaviour, by considering the
subgroup of international tourists as a vulnerable and relevant popula-
tion to be targeted in emergency planning initiatives. Specific objec-
tives involve assessing the current state of risk communication strate-
gies at a tourist destination, with the goal of identifying the different
strategies available to local authorities, and evaluate their limitation
when attempting to reach the international tourist audience.
Additionally, the present work aims to study the level of tsunami risk
awareness and intended evacuation behaviour of international tourists,
by presenting an hypothetical scenario followed by alternatives on their
evacuation decision-making process.
The following subsections will outline relevant literature on the
subject, including that on evacuation behaviour, risk perception and
communication, and evacuation behaviour of tourists, attempting to
link it to the objectives of the paper that were just described.
1.1. Evacuation behaviour
There has been a growing recognition on the importance of soft
measures during tsunami events, as hard measures are no longer
considered enough to protect lives [47,58]. The United Nations
International Strategy for Disaster Reduction (UNISDR) has defined
non-structural measures (or “soft measures”) as “any measure not
involving physical construction that uses knowledge, practice or
agreement to reduce risk and impacts, in particular through policies
and laws, public awareness raising, training, and education” [53].
Gwynne et al. [15] noted how by 1999 there was already a tendency
to include greater behavioural detail into evacuation simulations [51].
Simulations with agent-based models have been applied to research the
evacuation of buildings [22,46,49], improve emergency planning for
flooding events [34], hurricane evacuation [17,39,54] and for the
analysis of large-scale pedestrian flows during evacuation in a tsunami
http://dx.doi.org/10.1016/j.ijdrr.2017.04.005
Received 18 December 2016; Received in revised form 13 April 2017; Accepted 14 April 2017
⁎
Corresponding author.
E-mail addresses: sancarlos.ricardo@gmail.com (R.S.C. Arce), onuki@k.u-tokyo.ac.jp (M. Onuki), esteban.fagan@gmail.com (M. Esteban), Shibayama@waseda.jp (T. Shibayama).
International Journal of Disaster Risk Reduction 23 (2017) 178–192
Available online 18 April 2017
2212-4209/ © 2017 Elsevier Ltd. All rights reserved.
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