43 International Journal of Scientific Management and Development *Correspondent Author : Hamed Abedi E-mail : hamedabedi1392@gmail.com International Journal of Scientific Management and Development ISSN:2345-3974 February 2016, Vol.4, No.2, pp:43-47 Research Paper Emotional Intelligence and Its Impact on Job Satisfaction of Employees (Case study: Qom Regional Water Company) Hamed Abedi *1 ,Ali naghi Amiri 2 , Gholamreza Gandaghi 3 , Hossein Khanifar 4 1MSc, Farabi Compus University of Tehran, Iran. 2Associate Prof, Farabi Compus University of Tehran, Iran. 3Prof, Farabi Compus University of Tehran, Iran. 4Prof, Farabi Compus University of Tehran, Iran. Available online at: www.IJSMD.Com Received 21 th October 2015, Accepted 14 th December 2015 Abstract Job satisfaction is one of the fundamental and interesting subjects in modern management so that the decrease of job satisfaction in employees will cause huge costs for organizations and on the contrary its presence will develop organizations to a large extent. emotional intelligence is one of the important items which have a large impact on job satisfaction. It has recently attracted the attention of many experts so that some scientists attribute up to 80% of people’s success especially leaders and manager s to it.The aim of this study was to demonstrate the impact of emotional intelligence and its components on job satisfaction. In this study the effect of managers’ emotional intelligence on employees’ job satisfaction was evaluated. The method of the stud y was descriptive survey. The main hypothesis of this study indicates that there is a significant difference between managers’ emotional intelligence and employees’ job satisfaction. According to Daniel Goleman model emotional intelligence has five components of self awareness, self regulation, self motivation , empathy and social skills among which the component of social skills has the most relationship and self awareness has the least relationship with employees’ job satisfaction. finally, the study results show a relative large correlation between managers’ emotional intelligence and employees’’ job satisfaction. Keywords: emotional intelligence, self awareness, job satisfaction, self regulation, self motivation. Introduction Many years ago, Plato said: all learning methods have an emotional foundations. in 1997 the term emotional intelligence was spread by publishing the research book of Daniel Goleman. since then a wave of public efforts was formed about emotional intelligence and various reformations were done according to theoretical and research dimensions in the field of emotional intelligence. New criteria and scales were also provided to measure emotional intelligence and more fundamental and basic studies were performed in this area. Emotional intelligence can play a very important role in work environment. In particular, researchers believe that emotional intelligence is related to job satisfaction and job performance. In addition, theorists believe that managers’ emotional intelligence can have a considerable effect on the results of work. A lot of studies were performed about job satisfaction at national and international levels. each of them examined the causes of dissatisfaction or the factors affecting the increase of satisfaction. in recent years, some studies were performed on human relations and their effect on the increase of job satisfaction. in these studies, emotional intelligence was considered as a fundamental factor to improve relations and thus more employees’ satisfaction. According to the mentioned background, this study examines the relationship between managers’ emotional intelligence and employees’ job satisfaction in the statistical population of the study. Theoretical foundations Job satisfaction Job satisfaction refers to the overall attitude of individuals about their jobs. Someone who has a high degree of job satisfaction has a positive attitude toward his/her job (Robbins 1997). Job satisfaction refers to an extent of positive emotions and attitudes of people toward their jobs. (Moghimi 2001) In another definition, job satisfaction is introduced as: the set of adaptive and maladaptive emotions in employees toward their jobs. (Davis 1991) Emotional intelligence It is the capacity or ability to organize the emotions of ourselves and the others’ to motivate and control our emotions and use them in relations with the others. (Siaruchi 2004) The importance of job satisfaction The results of different studies showed that job dissatisfaction is one of the main causes of high rates in turnover, absence, delay, complaint, physical and mental problems and etc. which reduce the efficiency of organization and cause the weak performance of employees. (Daneshvar 2002) Experts agree on attracting customer satisfaction as: the suitable employees who are supported by an appropriate management system are the main key to satisfy customers. It can be said that employees satisfaction is the cornerstone of customer satisfaction. (Shafiee Abadi 2006) Today, the success of an organization depends on knowledge, skill, creativity, the motivation of partners and employees and values them. To value the employees means undertaking their satisfaction, welfare and development. This causes more flexibility in employees and better development of affairs and the increase of their satisfaction.