2017 International Conference on Advanced Computing and Communication Systems (ICACCS -2017), Jan. 06 07, 2017, Coimbatore, INDIA
Usability Evaluation of Active Anti-Phishing
Browser Extensions for Persons with Visual
Impairments
Gunikhan Sonowal K. S. Kuppusamy Ajit Kumar
Department of Computer Science Department of Computer Science Department of Computer Science
School of Engineering & Technology School of Engineering & Technology School of Engineering & Technology
Pondicherry University, India Pondicherry University, India Pondicherry University, India
Email: gunikhan.sonowal@gmail.com Email: kskuppu@gmail.com Email: ajitkumar.pu@gmail.com
Abstract—Accessibility is an integral element of Human Com-
puter Interaction (HCI) domain which deals with building the
tools in the digital ecosystem that shall be used universally by all
categories of users irrespective of their disabilities. For persons
with disabilities the security in the digital environments acquires
increased significance as they are one among the leading soft
targets. Phishing is an active cyber security issue which is based
on both technical and social engineering components. A wide va-
riety of Anti-Phishing tool have been developed to detect phishing
sites. In Phishing the attackers target internet users for providing
important credentials by sending fraudulent emails with links to
a site which is visually similar to its legitimate counterpart. Anti-
phishing tools help users for combating these frauds but from
the accessibility perspective there are still barriers for persons
with visual impairments. The major objective of this paper is
to provide an insight into these accessibility barriers in the
interface of Anti-Phishing browser extensions for persons with
visual impairments. The scope of this study is in the accessibility
dimension and hence the core anti-phishing methodology adopted
by these tools are not elaborated in detail. With the outcome
of this accessibility analysis study of these anti-phishing tools,
potential suggestions are also listed out in this paper to reduce
the barriers faced by persons with visual impairments.
Keywords-persons with visual impairments; anti-
phishing; phishing; accessibility; usability; browser
extension.
I. I NTRODUCTION
Phishing is one of the important internet security issues in
the digital ecosystem these days. Phishers use social engineer-
ing with technical methods to manipulate internet users in such
a way that they easily disclose their credentials like passwords,
credit card details and banking information etc voluntarily.
Phishing sites are developed as mirror images of legitimate
sites in order to gain trust of victims. The standard definition
of a phishing site was illustrated in a study by Xiang et.al. [1]
in which two basic criteria were identified : 1) It is visually
similar to legitimate site, 2) It has at least one login form
where users can put their credentials. As reported by Anti-
phishing Work Group [2], the number of unique fraud sites
detected on January-June 2016 as published on Oct 03, 2016
is shown Fig. 1 which emphasizes the growth in number of
phishing incidents.
Fig. 1: Anti-phishing Work Group Report Oct 5, 2016
The main motivation from attacker perspective to prey phish
are described by Weider, D Yu et al [3] as follow: (1) Financial
benefits: The phishers can use the credential from victims for
various purposes like online transaction, buy goods etc, (2)
Identity concealing: As Anti-phishing laws are getting strin-
gent in various countries, the attackers never use the identities
that embezzled themselves. The attacker hide their genuine
identity by selling identities stolen through phishing to other
adversaries or cyber-criminals, (3) Fame and notoriety: For
shake of Peer recognition the attacker might utilize phishing
As phishing has become a major vulnerability, the cyber
security community is actively developing anti-phishing tools
to mitigate the phishing sites. The anti-phishing tools employ
various approaches such as heuristic based approach, hybrid
based approach and information flow based approach [4] to
detect phishing sites. Although, these techniques successfully
detect most of the phishing sites but still many users get
trapped by phishers because of the usability problems in the
anti-phishing tools.
Usually anti-phishing tools have two layers: One is phishing
detection layer and another is usability layer as shown Fig.
2. This paper is focused on accessibility issues exposed by
the usability layer. In the design of any anti-phishing tool,
usability plays a critical rule because all categories of users
irrespective of their disabilities should get equal opportunity
978-1-5090-4559-4/17/$31.00©2017IEEE