Health Policy 79 (2006) 16–23
Effects of financial disadvantage on use and non-use
of after hours care in Australia
Margaret Kelaher
*
, David Dunt, Susan Day, Peter Feldman
Program Evaluation Unit, School of Population Health, University of Melbourne, Carlton Melbourne, Vic. 3010, Australia
Abstract
Policy addressing the provision of primary care after hours (AH) is currently in flux because of concerns about equity of
access and cost. In this study we examine the effects of socioeconomic disadvantage on access to AH care and episodes of not
seeking AH care when needed among users and non-users of AH care. The effects of health on these relationships were also
explored. The total sample consisted of 5538 users of AH care and 891 non-users of AH care who were randomly selected
for telephone interviews. Factors determining AH care included accessibility that is structural barriers to use of care such as
distance and transport, as well as affordability and availability. Logistic regression was used to determine the impact of financial
disadvantage on episodes of not seeking AH care. Barriers to use of AH care and household health were subsequently added to
the models to assess their impact. The results suggested that there were inequities in access to AH care but these were a function
of barriers to AH care use rather than financial disadvantage per se. Accessibility and availability were significant barriers to use
of AH clinics among both user and non-user samples. Affordability was only a significant barrier among users of AH care. The
study suggests that policy aimed at reducing these barriers may effectively address inequities in AH care but that to be optimally
effective policy change would also need to be accompanied by changes in consumer awareness.
© 2005 Elsevier Ireland Ltd. All rights reserved.
Keywords: Social determinants; Health services; After hours
In countries with universal health systems, the rela-
tionship between social disadvantage and use of health
services is a complex one. Research examining the
effects of socioeconomic status on access to health
care suggests that inequities tend to reside in partic-
ular parts of the health system and not in others [1–3].
In Australia it is well documented that economically
disadvantaged people have worse health and use more
*
Corresponding author. Tel.: +61 408 328 946.
E-mail address: mkelaher@unimelb.edu.au (M. Kelaher).
clinical health services generally [4,5] but there has
been widespread concern among the Australian pub-
lic, Australian and state governments as well as general
practitioners (GPs) about the adequacy of after hours
(AH) GP services [6,7]. Despite considerable, if incon-
clusive, research on access to health services among
disadvantaged populations there has been relatively lit-
tle research on the influence of disadvantage on AH
care (see Leibowitz et al. [8] for a review).
Australia has a universal health insurance system.
Primary care services may be “bulk-billed” so that
0168-8510/$ – see front matter © 2005 Elsevier Ireland Ltd. All rights reserved.
doi:10.1016/j.healthpol.2005.11.017