Sustainability Performance and Assurance:
Influence on Reputation
Anna Alon
School of Business and Law, University of Agder, Kristiansand, Norway
Martina Vidovic
Department of Economics, Rollins College, Winter Park, FL, USA
ABSTRACT
The positive impact of sustainability on reputation
has been assumed but not sufficiently examined.
This study probes the veracity of these claims by
applying legitimacy and signaling perspectives to
examine whether sustainability performance and
assurance contribute to corporate reputation. We
find superior sustainability performance has a posi-
tive association with sustainability reputation.
Companies with better performance are also more
likely to obtain external assurance of their sustain-
ability disclosure, but assurance does not directly
affect reputation. Assurance appears to be a man-
agerial tool associated with the congruence of inter-
nal processes rather than a differentiating signal to
external stakeholders.
Corporate Reputation Review (2015) 18,
337–352. doi:10.1057/crr.2015.17
KEYWORDS: assurance; legitimacy; signaling
theory; sustainability reporting; sustainability reputation
INTRODUCTION
Sustainability has become an important issue
for businesses worldwide. The definition of
sustainability has evolved over the past dec-
ade and now tends to include social,
environmental, governance and economic
components (eg, Epstein and Roy, 2003;
Pfeffer, 2010; Salzmann et al., 2005). This
more comprehensive view incorporates the
impact of organizations on the physical and
the social environment and acknowledges
their influence on natural and human
resources (Pfeffer, 2010). In a 2011 survey of
4,000 managers in 113 countries by the MIT
Sloan Management Review and the Boston
Consulting Group, 67 percent claimed that
sustainability is ‘key to competitive success’
(Economist, 2012: 76). According to Lubin
and Esty (2010), sustainability is a megatrend
that ‘will touch every function, every busi-
ness line, every employee’ (9). It influences
product innovation (Nidumolu et al., 2009),
strategic planning (Epstein and Roy, 2003)
and marketing strategies (Sheth et al., 2011).
In addition, how sustainability-focused
activities relate to strategic outcomes, speci-
fically reputation, is of interest (Johnson et al.,
2003; Searcy, 2012).
Some believe that sustainability efforts can
enhance corporate reputation. Forty-one
percent of the senior executives interviewed
for KPMG’s (2011) global survey cited the
desire to enhance reputation as a main
driver behind sustainability efforts. Accord-
ing to Fombrun’s (1996: 37) widely cited
Corporate Reputation Review,
Vol. 18, No. 4, pp. 337–352
© 2015 Macmillan Publishers Ltd.,
1363-3589
Corporate Reputation Review Volume 18 Number 4
www.palgrave-journals.com/crr/