International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056
Volume: 03 Issue: 06 | June-2016 www.irjet.net p-ISSN: 2395-0072
© 2016, IRJET | Impact Factor value: 4.45 | ISO 9001:2008 Certified Journal | Page 870
Social Media Marketing
Nomaan Shaikh
1
, Mohd Ehsanuddin Siddiqui
2
, Kaustubh Vasatkar
3
, Yugesh
Jagtap
4
, Prof. L.J.Sankpal
5
1,2,3,4,5
Department of Computer Engineering, Sinhgad Academy of Engineering, Pune
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Abstract - In today’s technology driven world, social
networking sites have become an avenue where retailers can
extend their marketing campaigns to a wider range of
consumers. Social Media Marketing is the need as a
connection between brands and consumers, which covers a
personal channel and currency for user centered networking
and social interaction. Social media has become one of the
most popular marketing channels for many companies,
which aims at maximizing their influence by various
marketing campaigns conducted from their social accounts
on social networks. This paper aims to use the medium of
social media sites to enhance the brand of the company. It
aims at developing fully automated system which conducts
social media campaigns and represents the result in an
interactive form. It also uses a unique scoring algorithm to
give score the users based on their activity, thus identifying
the potential leads which can be harvested and used by the
company to maximise their profits and reduce the cost
incurred in advertising by going after only the genuine
targets/leads.
Key Words: APIs, Campaign data, Scoring Algorithm, Black
Box DMC.
1.Introduction
Social marketing, like generic marketing, is not a
theory in itself. Rather, it is a framework or structure that
draw from many other bodies of knowledge such as
psychology, sociology, anthropology and communications
theory to understand how to influence people behaviour.
Like generic marketing, social marketing covers a logical
planning process involving consumer oriented research,
marketing analysis, market segmentation, objective setting
and the identification of strategies and tactics. It is based on
the voluntary exchange of costs and benefits between two or
more parties. However, social marketing is more difficult
than generic marketing. It involves changing intractable
behaviours, in complex economic, social and political
climates with often very limited resources. Furthermore,
while, for generic marketing the ultimate goal is to meet
shareholder objectives, for the social marketer the bottom
line is to meet society desire to improve its citizens quality of
life. This is a much more ambitious - and more blurred -
bottom line.
2. Literature Review
Social media consists of three core facets:
1. Monitoring and listening
2. Engaging and participating
3. Influencing
The goal of any social media campaign is Influencing.
However, you cannot influence without having first
monitored and listened, engaged and participated. If you
attempt to shortcut the process and start with influencing
you will fall short. Your campaign will likely perform poorly
and you may even create negative reactions to your brand.
Social media activities can happen in three venues:
1. On your site (i.e. your blog, application, website)
2. On your social networks (i.e. your Facebook page, your
LinkedIn Page, your Twitter page)
3. On the social sphere (i.e. LinkedIn groups, QA sites, other
blogs)
When planning a social media campaign, you control where
you wish to focus your energies and how much you choose to
invest in each locale. Typically a holistic approach will yield
the best results. Plan a comprehensive campaign, which
tailors the appropriate types of materials for each place, but
always ensure your message is aligned.
3.Existing System
Previous researches focused on explaining the reasons to
motivate firms’ intention to use social media. Social Media is
mainly used by different companies to promote their
products on the social platforms and creating a buzz about
their products. Some third party organisations are also used
for these purpose, but they only help in managing and
conducting various campaigns on social media sites. There is
a need for a platform which not only runs a social media
campaign, but also studies or assesses the result of the
campaigns and provide a pool of potential candidates which
could be focused upon.