Asian Research Journal of Business Management Issue 2 (Vol.5)2017 Issn: 2321-9246 DOI:10.24214/ARJBM/5/2/111 Research Article 1 CODEN: ARJBAX Asian Research Journal of Business Management Evaluation of Performance using Balanced Scorecard (BSC) and Fuzz Analysis Network Process (FANP) (Case Study: Scientific & Applied Universities of Qazvin Province) Alborz Haji Khani 1 , Seyed Kamran Yeganegi 2 , Farideh ValiZadeh 1 1 Department of Management, Hidaj Branch Unit, Islamic Azad University, Hidaj, Iran. 2 Department of Industrial Engineering, Zanjan Branch Unit, Islamic Azad University, Zanjan, Iran . Received: 17 November 2017; Revised: 1 December 2017; Accepted: 04 December 2017 Abstract: The aim of the present study was evaluated performance with Balanced Scorecard (BSC) and Fuzzy Analysis Network Process (FANP). For this purpose, a researcher-made questionnaire was compiled that comprising four balanced scorecard aspects along with their sub criteria’s. The validity of this questionnaire was verified by the experts. Also, the reliability of the current questionnaire was 0.89, which indicates that its reliability is appropriate. The statistical populations of this research are all 91 managers and deputies of scientific and Applied Universities of Qazvin province. Firstly, by experts, a prospect was developed for the universities and was determined suitable strategies for its realization. In the following, each of the criteria’s to be considered for implementation of strategies has been identified. The questionnaire was distributed among the target population. Data analysis showed that Profitability indicators with weight (0.096), customer discovery with weight (0.097), use of technology with weight (0.094) and innovation with weight (0.091) had the greatest impact on the performance of universities. Finally, it was determined that the overall performances of universities are 0.72.8 which indicates their average performance. Keywords: Performance, Balanced Scorecard, Fuzzy Analysis Network Process. INTRODUCTION Globalization and the development of knowledge-based economies have brought about major changes in the structure and tasks of education throughout the world. The value of nations more of material resources depends on humans, management and governments. Education improves the scientific infrastructure of nations and therefore, plays an essential role in their future. The main problem in educational institutions is the lack of a system for accurate performance evaluation and the lack of important criterias for identifying the current status of the organization, as many of these institutions focus on unnecessary cases, such as increased welfare facilities, while issues such as the reputation and volume of academic papers of Professors and students, or increased domestic customer satisfaction are a factor in increasing revenues, the lack of standard criterias has created such problems for educational institutions and universities. Scientific & Applied & University with the aim of increasing the skill level of employees in different sectors of economy and increasing the professional skills of graduates in the training center, which lack executive experience, by establishing and