244 Int. J. Knowledge Management Studies, Vol. 5, Nos. 3/4, 2014 Copyright © 2014 Inderscience Enterprises Ltd. Linking knowledge management, job satisfaction and productivity in the Greek public sector Athanasios N. Tsirikas* and Kleanthis K. Katsaros Department of Accounting and Finance, University of Macedonia, 156 Egnatia Str, GR. 54 006, Thessaloniki – Greece Fax: +30-2310891636 Email: tsirikas@gmail.com Email: kleanthis.katsaros@gmail.com *Corresponding author Abstract: The paper firstly, investigates the influence of knowledge management on workers’ productivity and job satisfaction; and secondly, it examines the relationship between workers’ productivity and job satisfaction. The research was conducted before and after the implementation of the communication and knowledge motivator model in a Greek public sector organisation (2004 and 2008 respectively). Survey data were collected from 352 workers. In the first phase (2004), we examined workers’ productivity and job satisfaction and the relationship between them. In the second phase (2008), the same measurements were performed. Factor and regression analyses (methods enter and stepwise) were used to explore the research hypotheses. The paper finds that workers’ productivity and job satisfaction are positively affected by the implementation of the CKM model. Further, it indicates that there is no significant relationship between workers’ job satisfaction and productivity; and alternatively, it notes that other work related and personal factors affect workers’ productivity. Keywords: Greece; job satisfaction; knowledge management; productivity; public sector; communication and knowledge motivator model; Greek public sector. Reference to this paper should be made as follows: Tsirikas, A.N. and Katsaros, K.K. (2014) ‘Linking knowledge management, job satisfaction and productivity in the Greek public sector’, Int. J. Knowledge Management Studies, Vol. 5, Nos. 3/4, pp.244–264. Biographical notes: Athanasios N. Tsirikas holds a Dipl.Eng. in Mechanical Engineering (AUTH, Greece) and works at Bombardier Transportation in Switzerland, as a manager. In the past, he served as the Production Director at Hellenic Railways Organization and also as a Lecturer at the University of Macedonia (Department of Accounting and Finance) teaching strategic management, marketing management and organisational behaviour. He received his two Master’s in Processes and Technology of Advanced Materials and in Industrial Engineering, from Aristotle University of Thessaloniki and his PhD in Strategic Knowledge Management from Macedonia University, Greece. His research interests include: human resources and talent management, strategic knowledge management, organisational behaviour, strategic management and production planning and scheduling.