IJMIE Volume 2, Issue 9 ISSN: 2249-0558
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A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A.
International Journal of Management, IT and Engineering
http://www.ijmra.us
47
September
2012
ERP – THE CHANGES TRENDS OF INFORMATION
TECHNOLOGY
Ms Richa Sharma*
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ABSTRACT
This research presents an overview of the Systems Applications and Products in Data Processing
(SAP) Enterprise Resource Planning (ERP) implementation methodology and important tools that
make SAP a complete solution to allow any organization to plan and execute the implementation of
SAP ERP software. The ASAP (Accelerated SAP) methodology is used as the SAP implementation
reference model in this study as most of the companies implementing SAP use ASAP methodology.
In a study of articles on software implementation effectiveness, more than 30% of projects were
perceived to have failed because of a lack of effective project planning, while 10% were perceived to
have failed because of technology-driven causes.
Content analysis of articles reporting SAP implementations of six companies from all over the world
have been done. Four of these companies had a successful SAP ERP implementation and the other
two were failures. Sustained executive management support and their ownership of the
implementation, project team composition and good project management especially pertaining to
process design, testing and training of the end users are the most important factors contributing to the
success of SAP implementations in most organizations. Due to long time, cost, and be short of
sustained management support / contribution and user involvement / training and testing are seems to
be the factors contributing to the success/failure of SAP implementations in most organizations.
Keywords
SAP- Systems Applications and Products in Data Processing, ERP- Enterprise Resource Planning,
ASAP- Accelerated SAP, CRM- Customer Relationship Management, SCM- Supply Chain
Management, BI- Business Intelligence, SD – Sales and Distribution, ROI – Return on Investment,
SLA- Service Level Agreement, SKU- Stock Keeping Unit, MRO – Maintenance Repair and
Operational
* Research Scholar, Singhania University, Rajasthan.