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International Journal of Mechanical Engineering and Technology (IJMET)
Volume 8, Issue 12, December 2017, pp. 398–406, Article ID: IJMET_08_12_039
Available online at http://www.iaeme.com/IJMET/issues.asp?JType=IJMET&VType=8&IType=12
ISSN Print: 0976-6340 and ISSN Online: 0976-6359
© IAEME Publication Scopus Indexed
A SYSTEMATIC LITERATURE REVIEW OF
MANAGING WORKPLACE DIVERSITY FOR
SUSTAINING ORGANIZATIONAL
COMPETITIVE ADVANTAGE
Sri Handayani, Udin
Ph.D Scholar, Diponegoro University
Jl. Erlangga Tengah No. 17, 50241, Semarang, Indonesia
Suharnomo, Ahyar Yuniawan, Sugeng Wahyudi
Diponegoro University
Jl. Erlangga Tengah No. 17, 50241, Semarang, Indonesia
Tri Wikaningrum
Universitas Islam Sultan Agung
Jl. Kaligawe Raya Km. 4, Terboyo Kulon, Semarang, Indonesia
ABSTRACT
Objectives: The purpose of this study is to review workplace diversity at literature
and to explore how workplace diversity improves employees’ performance and
organizational effectiveness. Methods: A systematic literature review is conducted
using electronic database searching to find articles that identify and describe the
characteristics of workplace diversity and organizational performance. The final
sample of 12 empirical and conceptual studies of last 8 years are scientifically
identified and synthesized. Results: There are five different perspectives introduced on
how workplace diversity benefits employees and supports organizational performance
based on the extant literature: (a) workplace diversity promotes work and cost
relationship effectively by using the better talent of employees; (b) workplace diversity
enhances customer relationship; (c) workplace diversity improves creativity,
flexibility, and innovation; (d) workplace diversity reduces the costs associated with
turnover, absenteeism, and lawsuit; and (e) workplace diversity promotes development
and sustainable business advantage. Conclusion: This systematic review study
presents a comprehensive framework for delineating positive impact of workplace
diversity for the benefit of practicing managers, academics, and researchers.
Key words: Diversity management, benefits of diversity, organizational effectiveness.
Cite this Article: Sri Handayani, Udin, Suharnomo, Ahyar Yuniawan, Sugeng
Wahyudi, Tri Wikaningrum, A Systematic Literature Review of Managing Workplace
Diversity for Sustaining Organizational Competitive Advantage, International Journal
of Mechanical Engineering and Technology 8(12), 2017, pp. 398–406.
http://www.iaeme.com/IJMET/issues.asp?JType=IJMET&VType=8&IType=12