Original Research
Key pharmacovigilance stakeholders' experiences
of direct patient reporting of adverse drug reactions
and their prospects of future development in the
European Union
P. In
acio
a,*
, A. Cavaco
b
, E. Allan
c
, M. Airaksinen
a
a
Clinical Pharmacy Group, Division of Pharmacology and Pharmacotherapy, Faculty of Pharmacy, University of
Helsinki, Finland
b
IMed.ULisboa Research Institute for Medicines and Pharmaceutical Sciences, Faculty of Pharmacy, University of
Lisbon, Portugal
c
Department of Pharmacy and Pharmacology, University of Bath, United Kingdom
article info
Article history:
Received 10 July 2017
Received in revised form
20 September 2017
Accepted 26 November 2017
Keywords:
Pharmacovigilance
Spontaneous reporting
Patient-reported adverse drug
reactions
Risk management
European Union
abstract
Objectives: In the European Union (EU), legislation allows patients to directly report adverse
drug reactions (ADRs) to competent authorities. Five years after its implementation, pa-
tient reporting is not equal in all countries. This study aimed to explore key stakeholders'
perceptions of patient reporting in four EU countries.
Study design: Qualitative study design.
Methods: Twelve representatives from national pharmacovigilance centres and/or author-
ities as well as national pharmaceutical industry bodies in four EU countries participated in
the study. Supranational organizations were also included. Data collection was via face-
semi-structured interviews. Inductive content analysis was performed thereafter,
applying principles of risk management as a theoretical framework.
Results: Four themes (attitudes and beliefs, system maturation factors, regulatory im-
provements, and cultural shifts) emerged, conceptually interconnected. Participants from
countries introducing patient reporting recently expressed a negative attitude. Participants
highlighted the need for additional resources, both human and financial, to address patient
reporting and associated advantages.
Conclusions: The findings identified perceived barriers and facilitators of patient reporting.
The involvement of patients, use of information, and dissemination of patient reporting
are far from optimal. A better integration of the work by EU regulatory authorities is
recommended.
© 2017 The Royal Society for Public Health. Published by Elsevier Ltd. All rights reserved.
* Corresponding author. Clinical Pharmacy Group, Division of Pharmacology and Pharmacotherapy, Faculty of Pharmacy, Viikinkaari 5E
Viikinakaari 5E e 7 Huone (P.O. Box 56), 00014 University of Helsinki, Finland.
E-mail address: pedro.inacio@helsinki.fi (P. In acio).
Available online at www.sciencedirect.com
Public Health
journal homepage: www.elsevier.com/puhe
public health 155 (2018) 119 e128
https://doi.org/10.1016/j.puhe.2017.11.023
0033-3506/© 2017 The Royal Society for Public Health. Published by Elsevier Ltd. All rights reserved.