International Journal of
Business Communication
1–19
© The Author(s) 2016
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DOI: 10.1177/2329488416633852
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Article
Learning to Contradict
and Standing Up for the
Company: An Exploration
of the Relationship Between
Organizational Dissent,
Organizational Assimilation,
and Organizational
Reputation
Stephen Michael Croucher
1
, Cheng Zeng
1
,
and Jeffrey Kassing
2
Abstract
This study explored relationships between organizational assimilation, organizational
reputation, and organizational dissent. Survey data collection using standard
instruments was conducted with a sample of employees drawn from three countries
(the United States, the United Kingdom, and Australia). Analysis revealed that the
expression of dissent to management and to coworkers was significantly and positively
correlated with both organizational assimilation and organizational reputation. In
particular, findings suggest that employees who reported being more socialized
within their respective organizations also expressed more dissent to managers and
to coworkers. Similarly, employees who reported perceiving their organizations as
more ethical and reputable were more likely to express dissent to managers and
coworkers. Additional analyses indicated that the relationships identified between
variables were immune to the effects of organizational tenure and national culture.
In particular, the results show that organizational assimilation is a key determinant
of organizational dissent and that organizational reputation is a key reason that
employees express it.
1
University of Jyväskylä, Jyväskylä, Finland
2
Arizona State University, Phoenix, AZ, USA
Corresponding Author:
Stephen Michael Croucher, University of Jyväskylä, Department of Communication, PO Box 35,
Jyväskylä, Finland 40014, Finland.
Email: stephen.m.croucher@jyu.fi
633852JOB XX X 10.1177/2329488416633852International Journal of Business CommunicationCroucher et al.
research-article 2016