Public displays for public participation
in urban settings: a survey
Guiying Du
Institute for Geoinformatics
Muenster, Germany
guiying.du@uni-muenster.de
Auriol Degbelo
Institute for Geoinformatics
Muenster, Germany
degbelo@uni-muenster.de
Christian Kray
Institute for Geoinformatics
Muenster, Germany
c.kray@uni-muenster.de
ABSTRACT
Public displays can be used to support public participation
in urban settings. This article provides a survey of the use
of public displays for public participation in an urban con-
text, covering articles on this topic published between 2012
and 2016. 36 papers were selected and analysed along eight
dimensions: type of political context, type of scientific contri-
bution, standalone displays vs displays with a device, single
vs multi-purpose displays, shape of displays, lab vs field study,
deployment in public vs semi-public space, and the level of
public participation addressed. Our analysis revealed a number
of trends regarding public displays and public participation in
urban settings. Inspecting these articles also led to the observa-
tion that current research on public displays is mainly targeting
lower levels of public participation and that the evaluation of
public displays for public participation in urban settings re-
mains a challenge.
ACM Classification Keywords
H.5.2. User Interfaces: Theory and Method
Author Keywords
Public display; citizen engagement; public participation;
urban setting.
INTRODUCTION
Nowadays a wide range of online technologies are available
for public particiation, such as e-mail, web forums, chat rooms
and bulletin boards [14]. However, due to the private nature of
these tools, parts of the population may become marginalized
if facts and informations about urban life were only delivered
through these channels. Public displays are a technology that
has the potential to transform our urban environments and to
dramatically change current city life [28, 41]. Specifically,
they can be used to encourage local participation by informing
citizens about available opportunities – in their immediate
vicinity – to contribute to the urban life. As Goncalves et
al. [19] pointed out, public displays are useful in generating
interest in a particular topic, and in channeling respondents
to other mediums. There is already some research exploring
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a variety of ways to stimulate public participation amongst
certain communities, e.g., through a sentiment dashboard that
gives citizens the opportunity to express their mood about lo-
cal challenges [6], by collecting citizens’ feedback via voting
systems [11, 35] or by using tangible interaction to explore
different forms of community engagement [12]. Public dis-
plays as pervasive technologies have the potential to reach
a broader group of stakeholders. The well-known honeypot
effect [9] is one factor that public displays can use to draw
more attention from potential participants. However, up to
now there has been comparatively little research looking into
how public displays are used for public participation in urban
settings. This is the main motivation for the present work as it
reports on a systematic literature survey on this topic.
Public participation can be defined in different ways. Through-
out this article, we will use the definition from the European
Institute for Public Participation [16], which defines public
participation as: “the deliberative process by which interested
or affected citizens, civil society organisations, and govern-
ment actors are involved in policy-making before a politi-
cal decision is taken. By deliberation we mean a process of
thoughtful discussion based on the giving and taking of rea-
sons for choices”. This definition emphasizes the involvement
of stakeholders to come to a shared understanding of issues
and solutions. While public participation can bring great value
to all stakeholders, more efforts are needed to facilitate public
participation and realize its full potential. Developing and
emerging information technologies have great potential to sup-
port citizen participation in decision-making processes [20].
As one kind of information technology, public displays have
proven to be able to facilitate participation opportunities for
citizens through interactions such as questionnaires, voting,
and discussion via simple text entry [23, 37, 6].
In this paper, we report on a survey on the current develop-
ment of public displays for supporting public participation in
urban environments. We focus on studies published on the
ACM digital library between 2012 to 2016, and try to give a
thorough analysis of the papers surveyed to give some inspi-
ration for future research on public displays in this context.
Our contribution is two-fold. First, we provide a review of
recent research progress of using public displays for public
participation in urban settings by analysing various research
dimensions of public displays in these papers. Second, we
summarise the challenges and opportunities for future studies
on achieving higher levels of public participation by using
public displays.