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International Business Review
journal homepage: www.elsevier.com/locate/ibusrev
Mass prestige value and competition between American versus Asian laptop
brands in an emerging market—Theory and evidence
Ajay Kumar
a
, Justin Paul
b,
⁎
,1
a
Department of Management Studies, Central University of Haryana, Mahendergarh -123031, Haryana, India
b
Graduate School of Business Administration, University of Puerto Rico, San Juan, Puerto Rico, USA
ARTICLE INFO
Keywords:
Mass prestige
Brand equity
Prestige brands
Competition
Strategic brand management
Emerging market
ABSTRACT
In recent years, competition between brands have been linked to mass prestige associated with the brands. Mass
Prestige (Masstige) is very important to study, and yet it is a relatively less investigated construct in the lit-
erature. This study is an attempt to contribute to the literature grounded in masstige theoretical approach by
examining the prestige associated with the four best-selling laptop brands: 1) two American brands (HP, Dell);
and 2) two Asian brands (Lenovo and Acer). We analyzed the competition between these brands in the second
fastest growing emerging market, India. In order to measure masstige value, we used the Masstige Mean scale
(Paul, 2015). The results show that American brands have the potential to be seen as prestige brands while Asian
brands are trailing behind in masstige value and competition. Finally, but not less important, this paper discusses
the potential reasons for different masstige value of four laptop brands.
1. Introduction
Brands are semiotic marketing systems that generate value for
participants, society, and broader environment, through co-created
meaningful exchange (Conejo & Wooliscroft, 2014). Brands today are
touching the lives of consumers across the globe in unprecedented
ways. Brand Management as a topic has never been this important as it
is today. The ‘brand equity’ as a concept has captured the attention of
many researchers (Cobb-Walgren, Ruble, & Donthu, 1995) with com-
petition intensifying in different industries with the globalization
gathering momentum. Several researchers have addressed the con-
ceptualization, measurement and management of brand equity (e.g;
Christodoulides & de Chernatony, 2010; Keller, 1993, 2001, 2016;
Keller & Lehmann, 2003, 2006; Pappu, Quester, & Cooksey, 2005; Yoo,
Donthu, & Lee, 2000; Yoo & Donthu, 2001). Pertaining to the im-
portance of brand equity, specifically consumer based brand equity
(CBBE), Yoo and Donthu (2001) developed a multi-dimensional CBBE
scale using students sample from America and Korea based on Aaker’s
(1996) and Keller’s (1993) conceptualization of brand equity. Subse-
quently, researchers (Netemeyer et al., 2004; Pappu et al., 2005) in-
troduced a modified CBBE measure. Despite extensive research and
significant advances over the last three decades in the area of brand
equity conceptualization (e.g. Aaker, 1991; Keller, 1993, 2001), mea-
surement (e.g. Netemeyer et al., 2004; Pappu et al., 2005; Yoo &
Donthu, 2001) and management (e.g. Yoo et al., 2000), our under-
standing of brand equity is yet to be fully explored. For example,
Christodoulides and de Chernatony (2010) in their review paper re-
ported six different conceptual thoughts and sixteen measures of con-
sumer based brand equity (CBBE). The available measures of CBBE
across cultures are biased towards its country of origin (Christodoulides
& de Chernatony, 2010). There exist gaps in global branding literature
and the area offers the potential to advance and enrich the measure-
ment scales and literature (Chabowski, Samiee, & Hult, 2013).
Chabowski et al. (2013) examined 120 articles related to the global
branding literature (GBL), and evaluated the knowledge structure of
this area of research to date. They employed multidimensional scaling,
leverage resource and capability-based paradigms, using the five un-
derpinning knowledge groups (international branding strategy, brand
positioning, brand/country origin, brand concept-image, and brand
performance), to propose an agenda for future research by identifying
the existing gaps. According to their findings, there is potential for re-
search that advances and enriches the GBL. We respond to their call to
fill the research gap by addressing perhaps the most important topic in
branding literature – brand equity.
There are many studies analyzing national brands within the same
country in repeated ways; however, the studies comparing the brand
equity of foreign versus local brands are not many. It is interesting to
report that research in some newly introduced measures of CBBE like
https://doi.org/10.1016/j.ibusrev.2018.02.007
Received 21 June 2017; Received in revised form 15 January 2018; Accepted 20 February 2018
⁎
Corresponding author.
1
Formerly, faculty member – University of Washington.
E-mail addresses: ajaykumar@cuh.ac.in (A. Kumar), Justin.paul@upr.edu (J. Paul).
International Business Review 27 (2018) 969–981
Available online 07 March 2018
0969-5931/ © 2018 Elsevier Ltd. All rights reserved.
T