Zofia Zymonik* Anna Dobrowolska** Zofia Zymonik, Anna Dobrowolska Spiritual capital as the fourth capital in a TQM organization Spiritual capital as the fourth capital in a TQM organization Introduction For at least three decades now spiritual capital has been considered in organization and management studies as the fourth capital in an orga- nization, apart from material, human (intellectual) and social capitals. It represents a response to increasingly complex human resources manage- ment in the conditions of intensifying uncertainty of the environment and ‘greedy business’. This issue forms an integral part of behavioural theory focusing on human behaviour and a reaction to a critical trend in manage- ment. It prefers such values as, for example, love for others, respect for hu- man dignity, integrity and ethical conduct. On the one hand it is a rela- tively new notion in management studies, however on the other hand it is an integral part of organization management. It is also related to quality management. Its elements can be found in quality management concepts (e.g. in TQM) and rules as well as in ISO international system standards. The purpose of this paper is to: 1. Define the place for spiritual capital in organization management. 2. Identify the elements of spiritual capital in selected ISO management system standards. The literature review was used as a research method. 1. Capital of an organization Capital is something available to an organization, which can be used to fulfil its objectives. Conventionally, three types of capital in an organi- sation have been taken into account: material, human (intellectual) and social capitals [Liu, 2007; Rima, 2013]. Material capital is defined as a physical assets, such as land, buildings, equipment, etc. that is owned Zarz¹dzanie i Finanse Journal of Management and Finance Vol. 13, No. 2/2015 * Assoc. Prof., Ph.D. Hab., Department of Management Systems, Faculty of Computer Science and Management, Wroc³aw University of Technology, Wyspiañskiego 27, 50-370 Wroc³aw, zofia.zymonik@pwr.edu.pl ** Ph.D. Eng., Department of Management Systems, Faculty of Computer Science and Management, Wroc³aw University of Technology, Wyspiañskiego 27, 50-370 Wroc³aw, anna.dobrowolska@pwr.edu.pl