Design Management Institute 11th International Forum on Design Management Research and Education, 2002 1 Obstacles and Solutions to Inclusive design Cherie Lebbon, Helen Hamlyn Research Centre, Royal College of Art, London, UK Ruth Morrow, School of Architecture, Sheffield University, Sheffield, UK Abstract Delegates to the ‘Include 2001’ conference, hosted by the Helen Hamlyn Research Centre, were asked, as part of an ‘obstacles and solutions’ workshop, to identify barriers to the uptake of more inclusive design strategies, and to propose remedies to them. It became clear, from analysis of these contributions, that they fell into two major domains - that of the designer and that of the client. Three areas of concern were identified: the broader context in which designers operate, professional practice and the client/designer relationship, and each solution identified required action from both designer and client or importantly, provision of pre- and post-professional training and education. The need for education at all levels was seen as a key obstacle for both designers and clients, which could be speedily and effectively addressed. In light of this some options are explored for continuing professional development (CPD). Key words: Inclusive design, Continuing Professional Development, Designer, Client, Design Education Background Over the past twenty five years or more, ideas have been developing around the desirability for products, services and environments to better match the needs of those previously excluded or denied