T I L A M S I K Working Paper TWP 2017-01: Preliminary Study on the Information Technology-Business Processing Management (IT-BPM) Industry in CALABARZON: Opportunities, Challenges, and Problems by Milo O. Placino, Joanna Paula Ellaga, Mari Jane A. Lee, Herminia A. Babia, Nordelina B. Ilano, Necita Delsie Sabas, Judith S. Sarabia, Nicanor L. Guinto, Josephine Camson, Arsenia Abuel, Natalia Oblena, Julia Lea Radovan Ofce of the University President, College of Business Administration & College of Arts and Sciences, Southern Luzon State University 2017 A research commissioned by the National Economic Development Authority Region IV-A and funded by the Department of Science and Technology Region IV-A CALABARZON & Southern Luzon State University. This is a collaborative project between the Offce of the SLSU President, College of Arts and Sciences & College of Business Administration, Southern Luzon State University.