©Center for Promoting Education and Research (CPER) USA, www.cpernet.org
International Journal of Business and Applied Social Science (IJBASS)
VOL: 4, ISSUE: 10
October 2018
http://ijbassnet.com/
E-ISSN: 2469-6501
Effect of Organizational Commitment and Integrity to Organizational Performance through Organizational
Citizenship Behavior of PT. Olam Indonesia
Sugeng Waskita
Student Master of Management
Universitas Krisnadwipayana Jakarta
Campus UNKRIS Jatiwaringin.
PO Box 7774 / Jat CM. Jakarta 13077
Email: sugeng.waskita@gmail.com
Indonesia
Harry Indratjahjo
Lecturer
Faculty of Economics
Universitas Krisnadwipayana Jakarta
Campus UNKRIS Jatiwaringin
PO Box 7774 / Jat CM. Jakarta 13077, Indonesia
Email: harryindra@unkris.ac.id
Indonesia
Bongsu Saragih
Lecturer
Faculty of Economics
Universitas Krisnadwipayana Jakarta
Campus UNKRIS Jatiwaringin
PO Box 7774 / Jat CM. Jakarta 13077, Indonesia
Email: bongsu.saragih@gmail.com
Indonesia
ABSTRACT
This study aimed to determine the effect of organizational commitment and integrity to organizational performance
through organizational citizenship behavior variables. The study was conducted on the organization of PT. Olam
Indonesia by sampling using a saturated sample of 90 employees in all parts of the organization. Analysis of data
using path analysis. The results showed that organizational commitment and integrity effect on organizational
performance through organizational citizenship behavior variables.
Keywords: organizational commitment, integrity, organizational citizenship behavior, and organizational performance
Introduction
Organizational performance is an important thing that you want for each organization. Kaplan and Norton (1992)
the organization's performance should be measured in terms of concept not only financial but also from non-financial.
Performance can be measured by productivity, quality, and consistency and so on. On the other hand measure organizational
performance outcomes, behavioral and normative level, education and concepts generated including management
development (Richard, 2002). Measuring the performance of the organization according to the concept of PBM SIG (the
performance-based management special interest group is to perform monitoring and reporting programs and pay attention
to objectives achieved. Performance is measured based on the activities of the program run, products, and services
resulting from.
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