P a g e | 49 International Humanities Studies Vol. 4(3), September 2017 ISSN 2311-7796 Online Copyright © 2017 Arab American Encyclopedia - AAE – USA www.ihs-humanities.com Knowledge Management Among Palestinian Employees at Governmental And Non- Governmental Organizations Suhad Hasan Abdallah Awawdeh & Bassam Yousef Ibrahim Banat Abstract The study aimed at investigating the knowledge management among Palestinian employees at governmental and non-governmental organizations. Knowledge management was evaluated using an index of a 20-item scale that was administrated to three hundred and thirty-seven employees in governmental and non-governmental organizations in the southern part of West Bank, Palestine. The data were statistically analyzed using Statistical Package for Social Sciences (SPSS). The findings revealed that employees experienced a high level of knowledge management. The results demonstrated significant statistical differences in the knowledge management scores among the employees due to their gender and organizational authority. However, no statistical significant differences were found in the rest of the study variables. Practical implications were drawn based on the findings. Keywords: Knowledge management, governmental and non-governmental organizations, Palestine. Introduction The world is going through many transitions and developments in all of life scopes. Also, organizations have been affected by these transitions because of pressure on these organizations to develop their product quality as well as quantity, and at the same time reduce their cost. In order to face these challenges and improve performance, applying knowledge management is one of the solutions that the organizations need (Hijazi, 2005). Knowledge management, considered as a modernistic concept in the management sciences, occupies a prominent and vital place in various administrative, technical, and commercial areas (Sawi, 2007). The importance of knowledge management (KM) has emerged in research over the past decades as a new trend in management literature. At the same time, many governments have been exposed to a series of challenges that forced them to think about new approaches and practices, which can help in achieving competition. This situation has raised the need for