Journal of Occupational and Organizational Psychology (2015), 88, 61–79
© 2014 The British Psychological Society
www.wileyonlinelibrary.com
The interactive effect of team and manager
absence on employee absence: A multilevel field
study
Angus J. Duff
1
*, Mark Podolsky
2
, Michal Biron
3
and
Christopher C. A. Chan
2,4
1
Trent University, Oshawa, Ontario, Canada
2
School of Human Resource Management, York University, Toronto, Ontario,
Canada
3
Faculty of Management, University of Haifa, Israel
4
Honorary Research Fellow, Faculty of Law and Business, Australian Catholic
University, Sydney, New South Wales, Australia
Although it is commonly assumed that manager and team absence levels have a significant
impact on an individuals’ absence level, research has yet to simultaneously test the effect
of these sources, as well their interactive effect on employee absence behaviour. Using
archival attendance records for 955 employees, grouped in 79 teams, and the absence
records of their respective managers from a large professional services organization, this
study considers absence behaviour through the lens and social learning theory and social
information processing theory to suggest that absence norms are socially constructed
based on social influences of the absence pattern of one’s team and manager. Through the
use of hierarchical linear modelling to account for group-level influences on absence
behaviour, findings suggest that team-level absence exerts a greater influence on
employee absence than manager absence and that manager absence exerts a moderating
influence on this relationship. Implications for attendance management as well as future
research are considered.
Practitioner points
Team absence behaviour exerts a group-level influence on employee absence behaviour.
Manager absence moderates the team absence effect.
Absenteeism continues to capture the interest of practitioners and researchers
(Bacharach, Bamberger, & Biron, 2010; Bamberger & Biron, 2007; Lau, Au, & Ho, 2003;
Patton, 2011; Rhodes & Steers, 1990). This is not surprising given that the annual cost of
absenteeism has been estimated at $46 billion in the United States, $10 billion in Canada,
and £11.5 billion in the United Kingdom (Parboteeah, Addae, & Cullen, 2005; Smale,
2004). However, the real cost of absenteeism remains elusive, as the hidden costs of
absenteeism are difficult to compute. Frequently absent employees have been shown to
*Correspondence should be addressed to Angus J. Duff, 55 Thornton Road South, Office 165, Oshawa, Ontario, Canada L1J 5Y1
(email: angusduff@trentu.ca).
DOI:10.1111/joop.12078
61