Educational Quest: An Int. J. of Education and Applied Social Science: Vol. 8, No. 3, pp. 1-8, August 2017
DOI:
©2017 New Delhi Publishers. All rights reserved
Professional Development of Employees in ODL Institution: A
Case of IGNOU
K. Gowthaman* and Ashish Kr. Awadhiya
Inter- university Consortium (IUC), Indira Gandhi National Open university, New Delhi, India
*Corresponding author: gowthaman@ignou.ac.in
ABSTRACT
Training and development is the fastest growing industry as a result of replacement of industrial workers
with knowledge workers. An efective and sustainable organizational training produces signifcant results
such as improved employees’ skills & productivity, enhanced retention & morale. Training and continuing
professional development is an integral component of Open and Distance Learning (ODL) system, which
is characterized by division of labour where the teaching and learning is performed through use of
media and technology. However, in contrast to the above, lack of appropriate training has been identifed
as a signifcant barriers in ODL institutions and there is an immense need of continuous professional
development activities in these institutions. This study highlights the professional development activities
for the technical staf of Indira Gandhi National Open University (IGNOU) engaged in web-based
application development. The study aimed to identify if the training outcomes could be utilised in the
routine work followed by the barriers to implement them in the work environment. The results indicate
mixed responses that knowledge and skills gained during the training were useful majorly for their
learning and development, routine work, front-end and back-end activities. The barriers faced by the
respondents to implement the learning gains in their work place were identifed as pertaining institutional
(unavailability of training, infrastructure and internet) and individual (lack of motivation and time).
The ODL should plan and implement well structured trainings followed by mitigating the barriers to
implement the knowledge and skills gained during the training.
Keywords: Barriers on implementation, impact of training, training and development, ODL system,
utilisation of training
The term ‘Professional Development’ can be
referred as different types of knowledge and
skill enhancement activities, which may include
conventional teaching learning, domain specific
standardised training for the target stakeholders
to improve their knowledge, competence, skill,
and efectiveness (Professional Development, 2013).
These activities may be performed in-house at the
work place or may at diferent places and may be
at various levels, starting from basic to advanced.
However, in industrial terms the professional
development could be defined as “Process of
improving and increasing capabilities of
employees through access to education and
training opportunities in the workplace, through
outside organization, or through watching others
perform the job” (Professional Development,
2017). Professional development, through in-house
training activities, helps to improve and sustain
the productivity of the organization, inculcate
staf motivation and job satisfaction, reduce their
atrition rate.
Training is a process that involves the acquisition
of knowledge, comprehending concepts and rules
for sharpening of skills and changing of atitudes
and behaviours to enhance the performance of
employees. Training and development is the
fastest growing industry because of replacement
of industrial workers with knowledge workers. In
United States, for example, according to one estimate