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International Journal of Civil Engineering and Technology (IJCIET)
Volume 10, Issue 04, April 2019, pp. 936-945, Article ID: IJCIET_10_04_099
Available online at http://www.iaeme.com/ijciet/issues.asp?JType=IJCIET&VType=10&IType=04
ISSN Print: 0976-6308 and ISSN Online: 0976-6316
© IAEME Publication Scopus Indexed
BANCASSURANCE: A MARKETING
PERSPECTIVE
P. Praba Devi
Sona College of Technology, India
ABSTRACT
The insurance industry in India has undergone a spectrum of changes since its
liberalization, in terms of a number of players, the distribution system and the diversity
of products. Bancassurance as a channel of distribution has been effective in the
European countries and it has come into existence in India. The banks and the
insurance companies come together and the banks distribute the products of insurance
company’s ie.Bancassurance. This arrangement facilitates the insurance companies in
reaching out to the rural market through the strong network of the bank branches.The
article attempts to understand the evolution of bancassurance in India through a review
of the literature. Further, it explores the research in the area of bancassurance, tries to
identify the gaps and provide directions for further research. For this purpose, several
articles on bancassurances pertaining to various countries and India were reviewed.
The earlier studies were reviewed attempting to understand bancassurance in the
perspective of marketing. The research in the area of bancassurance has several
perspectives and extensive researches have been carried out in the European markets
while the research in bancassurance pertaining to the Indian context is limited.
Research can be carried out to measure the effectiveness of bancassurance, explore the
cross buying intentions of the customers of the bank, compare the effectiveness of the
bancassurance channel over the traditional channels, the relevance of bancassurance
with the increasing online purchase.
Keywords: Bancassurance, cross buying intentions, customer awareness, white
labeling.
Cite this Article: P. Praba Devi, Bancassurance: a Marketing Perspective.
International Journal of Civil Engineering and Technology, 10(04), 2019, pp. 936-945
http://www.iaeme.com/IJCIET/issues.asp?JType=IJCIET&VType=10&IType=04
1. INTRODUCTION
This distribution system is one of the key elements facilitating the insurance companies in
penetrating the market. As on March 2017, the number of insurers in India is 62 insurers; 24
life insurers, 23 general insurers, 6 exclusive health insurers exclusively and 9 are re-insurers
(including foreign reinsurers branches and Lloyd’s India). These insurance companies adopt a