psychological foundations of strategic
management
Mark P. Healey and Gerard P. Hodgkinson
INTRODUCTION
Although scholars often trace the intellectual
lineage of strategic management to economics,
views of human behavior emanating from
the psychological sciences have also shaped
the strategy feld’s development in important
ways. From accounts of managers and frms as
boundedly rational entities, to studies of top
management team dynamics, to the cognitive
construction of competitive industry struc-
tures, psychological theory and research is often
invoked to answer questions of why managers
and frms act in particular ways. Despite these
developments, standing back to look at the feld
it is diffcult to point to a clear and coherent
set of psychological foundations. Moreover, the
psychology of strategic management can appear
a somewhat fragmented affair, seemingly distant
from the feld’s central concerns. However, there
is a growing recognition that behavioral theory is
ultimately required to explain some of the feld’s
enduring questions, not least those concerning
the sources of frm heterogeneity, the reasons
behind resource advantages, and the origins
of strategic innovation and change. Going
further, some argue that realistic assumptions
about human behavior should be the starting
point for useful theory and practice in strategic
management.
BEHAVIORAL EXPLANATIONS OF STRATEGIC
ACTION
From an economics perspective, the central
question of strategy is why frms differ in
their performance. Traditionally, this question
is answered with reference to factors such
as susceptibility to industry forces, scarcity
of resources, or barriers to mobility. In this
view, economic actors try to act optimally on
information about resources, positions, and
opportunities. One key contribution of the
psychological perspective has been to iden-
tify a range of behavioral factors that impede
strategists’ attempts to optimize, that is, to
heed and act upon full information. Behavioral
factors are typically equated with the mental
processes of knowledge representation and
information processing. For instance, frms
fail to imitate resources and pursue promising
market positions because of selective perception
(Hambrick and Mason, 1984), competitive blind
spots (Zajac and Bazerman, 1991), and the
limited cognitive ability to form reliable causal
links between frm actions and results (Powell,
Lovallo, and Caringal, 2006).
A second – and potentially more funda-
mental – contribution of a behavioural
perspective has been to question: (i) whether
frm activity actually proceeds via optimization
and (ii) whether optimization is even possible in
the domain of strategy. In answer to these ques-
tions, scholars have noted that economic actors
often make decisions by choosing actions that are
appropriate to the situation (March and Simon,
1993) or based on emotional reactions to choice
alternatives (Hodgkinson and Healey, 2011)
rather than calculating probable consequences.
In a related vein, Levinthal (2011) argues that
because strategic choice is by necessity exercised
with reference to a simplifed mental represen-
tation of the problem at hand, even intendedly
rational strategizing is inherently behavioral.
HISTORY OF PSYCHOLOGY IN STRATEGIC
MANAGEMENT
As with many academic felds, the psychology
of strategic management has developed in
fts and starts. Early strategy writers such as
Andrews (1971) acknowledged the importance
of psychological factors such as the infuence of
personal values or perceptions of the external
environment on strategy formation. However,
these writers largely confned behavioral factors
to the fringes of their analyses (Stubbart,
1989). This would change with the advent of
formal attempts to consider strategic manage-
ment – and the executive control of formal
organizations more generally – as a special
case of problem solving and decision making,
drawing on the Carnegie School’s foundational
ideas – not least bounded rationality, satisfcing,
and bargaining among competing internal coali-
tions (e.g., Cyert and March, 1963; Simon,
1947). Applying the insights of this important
Wiley Encyclopedia of Management, edited by Professor Sir Cary L Cooper.
Copyright © 2014 John Wiley & Sons, Ltd.