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Journal of Hospitality,
Leisure, Sport & Tourism Education
journal homepage: www.elsevier.com/locate/jhlste
Co-creating learning experiences to support student employability
in travel and tourism
Adrian Guachalla
∗
, Maurice Gledhill
Buckinghamshire New University, Queen Alexandra Road, High Wycombe, HP11 2JZ, UK
ARTICLEINFO
Keywords:
Collaborative teaching
Experiential learning
Student employability
ABSTRACT
This research evaluates the efectiveness ofamodularprogrammeofstudythataimstodevelopa
range of employability skills in travel and tourism students. The module contents and assessment
regime use an experiential approach and are collaboratively delivered by focusing on CV and
cover letter writing techniques, job interview skills and other recruitment tools. To measure its
impact, semi-structured interviews with students revealed that the experiential nature of the
module engenders confdence when participating in job assessment centres. It also highlights the
value of informing it through a range of perspectives leading to students with a distinctive
competitive advantage.
1. Introduction
The development of employability skills has been extensively noted as a critical factor shaping the Higher Education sector and
underpinning student expectations of their University degrees (Asonitou, 2015; Dacre Pool & Sewell, 2007; HEA, 2017). This results
from a stronger emphasis placed on students and graduates that achieve tangible results in the task of securing relevant jobs in the
industries that they studied (Eurico, da Silva, & do Valle, 2015). In light of this, the case of a specifc modular programme of study
that focuses on employment and employability in travel and tourism is hereby presented. The employability skills that the module
aims to develop include: the ability to write efective CVs and professional cover letters, taking aptitude and psychometric tests,
confdently participating in group assessments and succeeding at panel job interviews as the module mirrors current recruitment and
selection schemes (Edenborough, 2005; Paulhus, Westlake, Calvez, & Harms, 2013). This programme benefts from the input of a
range of perspectives that synergically deliver its contents and support its assessment strategy using a collaborative approach to
delivering learning experiences (Kumar, 2007; Smith, Kemp, Moore, & Dalrymple, 2013). This is accomplished by diferent relevant
contributors that co-deliver the module contents enriching the spectrum of perspectives that students learn from (Haddara & Skanes,
2007; Weisz & Chapman, 2004). In addition, an experiential approach is implemented to assess their engagement with the module
andthedevelopmentofemployabilityskills,includingperformanceatjobinterviews,groupassessmentsandwrittentestsinlinewith
current industrial practice (Eckhaus, Klein, & Kantor, 2017).
Inviewofthisframework,theoverallaimofthisstudyistoevaluatethecontributionofthismoduleinthetaskofsupportingthe
students’ journey towards employment. Given the co-creative and experiential nature of the module contents and assessment regime,
theresearchobjectivesare:1.Tounderstandthevalueofusingacollaborativeapproachindeliveringemployabilitycurricula;and2.
To evaluate the use of experiential learning assessment techniques in the task of supporting student employability. The pedagogical
approach know as experiential learning has been widely used in tourism education research in the context of work-based learning
https://doi.org/10.1016/j.jhlste.2019.100210
Received 11 April 2018; Received in revised form 10 July 2019; Accepted 18 July 2019
∗
Corresponding author.
E-mail addresses: a.guachalla@bucks.ac.uk (A. Guachalla), m.gledhill@bucks.ac.uk (M. Gledhill).
Journal of Hospitality, Leisure, Sport & Tourism Education 25 (2019) 100210
1473-8376/ © 2019 Elsevier Ltd. All rights reserved.
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