On the Prospect of Knowing: Providing Solutions Can Reduce Persistence
Evan F. Risko, Michelle Huh, and David McLean
University of Waterloo
Amanda M. Ferguson
University of Toronto
Our willingness to persist in problem solving is often held up as a critical component in being successful.
Allied against this ability, however, are a number of situational factors that undermine our persistence.
In the present investigation, the authors examine 1 such factor— knowing that the answers to a problem
are easily accessible. Does having answers to a problem available reduce our willingness to persist in
solving it ourselves? Across 4 experiments, participants (university students from a large Canadian
University) solved multisolution anagrams and were either provided the answers after giving up (and
knew they would receive the answers) or not. Results demonstrated that individuals persisted for less time
in the former condition. In addition, participants did not seem to be aware of the effect that answers had
on their decisions to quit. Implications for our understanding of the role that access to answers has on
persistence across a number of domains (e.g., education, Internet) are discussed.
Keywords: persistence, problem solving, effort
“It’s not that I’m so smart, it’s just that I stay with problems longer.”
—Albert Einstein
Perseverance in the face of challenge is often associated with
success (e.g., grit; Duckworth, Peterson, Matthews, & Kelly, 2007;
Duckworth & Gross, 2014). As such, understanding the factors
that can undermine our willingness to persist in problem solving
contexts represents an important goal in psychological science
with wide-ranging implications. In the present investigation, we
examine one kind of potentially subversive factor—the known
availability of answers. Whether we are solving a brainteaser or
doing math homework, our problem solving is often done knowing
that at any moment we could forego the effortful pursuit of the
solution and find out the answer by accessing readily accessible
solutions (e.g., at the back of the book). Does such access to
answers influence our willingness to persist? In the present inves-
tigation, we report four experiments examining this question.
On the Potential Influence of Answers
The possibility that having access to answers could undermine
our persistence in trying to solve a problem is supported by two
relatively well-accepted ideas. First, individuals have a strong
tendency to avoid effort including the kind of cognitive effort
involved in problem solving (e.g., we are cognitive misers; Dunn
& Risko, 2016; Fiske & Taylor, 1991; Kool, McGuire, Rosen, &
Botvinick, 2010; Risko, Medimorec, Chisholm, & Kingstone,
2014; Zipf, 1949). For example, provided two options, individuals
will tend to avoid the one perceived to be more cognitively
effortful (e.g., Dunn & Risko, 2016; Dunn, Lutes, & Risko, 2016;
Kool et al., 2010) and as a cognitive task gets more difficult the
likelihood that an individual spontaneously adopts an external (i.e.,
noncognitive) solution increases (e.g., Risko et al., 2014; Risko &
Dunn, 2015; Risko & Gilbert, 2016). When engaged in trying to
solve a given problem (e.g., an anagram), the availability of the
answer could represent a means of averting the cognitive effort
required to generate that answer. The second idea is that not
knowing an answer likely represents an aversive state and finding
out represents a positive one (e.g., Kang et al., 2009; Loewenstein,
1994). For example, individuals are willing to incur a cost (i.e.,
time, tokens) to find out answers (i.e., to exit the aversive state
of not knowing) to curiosity-provoking questions (Kang et al.,
2009). The tendency to avoid cognitive effort in conjunction
with the reward-like properties of satiating our curiosity could
be interpreted as forces (e.g., Kruglanski et al., 2012) aligned
against persisting in problem solving when the answers are
provided relative to when they are not (i.e., quitting is both easy
and rewarded).
Of course, opposing forces exist in the context of problem
solving. For example, the positive emotion associated with solving
a challenging problem can represent a potent reward in and of
itself (e.g., Brennan, Watson, Kingstone, & Enns, 2011; Cacioppo,
Petty, Feinstein, & Jarvis, 1996; Pekrun, 2006). This reward, for
example, likely buoys the market for puzzles of various kinds (e.g.,
crosswords, Sudoku, jumbles) and the popularity of these activities
goes some way in undermining a simple “cognitive miser” notion
(i.e., that cognitive effort is the only determinant of behavior; see
Kool et al., 2010 for relevant discussion). From this perspective,
Evan F. Risko, Michelle Huh, and David McLean, Department of
Psychology, University of Waterloo; Amanda M. Ferguson, Psychological
Clinical Science, University of Toronto.
This research was supported by a Natural Sciences and Engineering
Research Council of Canada discovery grant, funding from the Canada
Research Chairs program, and an Early Researcher Award from the Prov-
ince of Ontario to Evan F. Risko. Parts of the research reported here was
presented at the annual meeting of the Canadian Society for Brain, Behav-
iour and Cognitive Science in 2016.
Correspondence concerning this article should be addressed to Evan F.
Risko, Department of Psychology, University of Waterloo, 200 University
Avenue Waterloo, Ontario, Canada, N2L 3G1, Canada. E-mail: efrisko@
uwaterloo.ca
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Journal of Experimental Psychology: General © 2017 American Psychological Association
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