236 Int. J. Productivity and Quality Management, Vol. 17, No. 2, 2016
Copyright © 2016 Inderscience Enterprises Ltd.
Six Sigma through DMAIC phases: a literature review
K. Srinivasan*
Department of Mechanical Engineering,
Adhiyamaan College of Engineering,
Hosur – 635 109, India
Email: ksrinivasan.cad@gmail.com
*Corresponding author
S. Muthu
Department of Mechanical Engineering,
Dr. N.G.P Institute of Technology,
Coimbatore – 641 048, India
Email: smuthu231155@gmail.com
S.R. Devadasan
Department of Production Engineering,
PSG College of Technology,
Coimbatore – 641 004, India
Email: devadasan_srd@yahoo.com
C. Sugumaran
Department of Mechanical Engineering,
Salem College of Engineering and Technology,
Salem – 636 111, India
Email: mailsugume@yahoo.co.in
Abstract: In this paper, the details of a literature review carried out to examine
the application of DMAIC (stands for define, measure, analyse, improve and
control) in companies to achieve the goals of Six Sigma concept are presented.
While conducting this literature review, the papers containing DMAIC in their
titles were gathered and studied. The outcomes of the researches reported in
these papers have confirmed that, DMAIC is the model compatible for
nourishing the benefits of Six Sigma concept in manufacturing, service and
unconventional sectors. An important inference drawn at the end of conducting
this literature review is that, the investigations on applying DMAIC in an
unconventional sector are yet to begin widely and intensively. In this
background, this paper is concluded by suggesting the future researchers to
examine the application of DMAIC in several unconventional sectors.
Keywords: Six Sigma; define, measure, analyse, improve and control;
DMAIC; belt-based training; literature review; project charter; cause and effect
diagram.