Actor Interactions in ICT4D Ecosystem Twenty-Third Pacific Asia Conference on Information Systems, China 2019 Unpacking Actor Interactions in ICT4D Ecosystem Research-in-Progress Reet Kaur Ashir Ahmed Abstract Effective stakeholder identification and engagement has been associated with positive project outcomes in Information Systems literature. However, in Information and Communication Technology for Development (ICT4D), there is lack of formally capturing stakeholder perspectives and a current lack of knowledge related to stakeholder interactions may be one of the barriers in fulfilment of ICT4D project objectives. This research-in-progress paper aims to explore this issue and attempts to address this gap by proposing how ICT4D projects can be better understood through the lens of Actor Network Theory (ANT). We propose that ANT logic may be applied to ICT4D projects to explain stakeholder interactions and behaviors more effectively. Keywords: ICT4D, Actor Network Theory, Stakeholder interactions. Introduction Involving project’s stakeholders plays a significant role in the success of Information and Communication Technology for Development (ICT4D) Projects (Bailur 2006; Neville and Menguc 2006; Pade-Khene et al. 2013; Proches and Bodhanya 2015). Lack of formal capture of the stakeholders’ perspective (Hansen et al. 2011) coupled with ineffectiveness or overlooking of stakeholder interactions (Proches and Bodhanya 2015) add complexity to ICT4D projects. Research has proposed that these stakeholder interactions have influence on the way project management teams do stakeholder management and how practices emerge as stakeholders respond to the actions by other stakeholders (Eskerod and Vaagaasar 2014). Thus highlighting that management response strategies are not formed in dyadic interactions but evolve from sequences of interactions among multiple stakeholders (Van Offenbeek and Vos 2016). Though research identifies the importance of managing interactions, it is still limited in defining what these interactions are and how these interactions are managed. This research not only addresses the above-mentioned limitations but extends it to examine the range of actors involved in an ICT4D project. An ICT4D project set in India is used as a case study for this purpose. Aligned with the recommendations of (Luoma-aho and Paloviita 2010), the use of term “actors” is preferred over “stakeholders” as the term actors includes both human and non-human stakeholders. The overarching aim of the research is to identify the characteristics of interactions among the actors of an ICT4D project and to understand their contribution towards the project’s outcome. The understanding of complex interactions between diverse actors will provide rich insights into the challenges faced by ICT4D projects and how they evolve in response to these interactions. This paper is structured as follows. First, the current issues in ICT4D projects are discussed followed by a discussion on Actor Network Theory (ANT) as a lens for holistic understanding of the interactions between the actors in an ICT4D project ecosystem. The paper then discusses the theoretical background, methodology along with the analysis and findings. As this is a research in progress paper the analysis and findings are initial and limited to understanding of the project network through the lens of ANT. Lastly, the paper concludes with discussion of anticipated contributions and future research direction and opportunities.