Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=tbit20 Behaviour & Information Technology ISSN: 0144-929X (Print) 1362-3001 (Online) Journal homepage: https://www.tandfonline.com/loi/tbit20 The predictors of users’ satisfaction in an anonymous environment: the role of the negative true self Chuan Hu, Sameer Kumar, Jiao Huang & Kurunathan Ratnavelu To cite this article: Chuan Hu, Sameer Kumar, Jiao Huang & Kurunathan Ratnavelu (2019): The predictors of users’ satisfaction in an anonymous environment: the role of the negative true self, Behaviour & Information Technology, DOI: 10.1080/0144929X.2019.1597165 To link to this article: https://doi.org/10.1080/0144929X.2019.1597165 Published online: 25 Mar 2019. Submit your article to this journal Article views: 43 View related articles View Crossmark data