IOSR Journal of Dental and Medical Sciences (IOSR-JDMS) e-ISSN: 2279-0853, p-ISSN: 2279-0861.Volume 18, Issue 5 Ser. 12 (May. 2019), PP 06-10 www.iosrjournals.org DOI: 10.9790/0853-1805120610 www.iosrjournals.org 6 | Page “Perception of OPD Attendees in Rural Health Centre on Medical Care in Bangladesh: A Cross Sectional Study” Dr. Mohammad Emdadul Haque 1 Dr. Mohammad Ahmed Ahsan 2 Dr. Farzana Rahman 3 Dr. Mohammad Nesar Uddin Ahmed 4 1 Trainee Officer, Armed Forces Medical Institute, Dhaka, Bangladesh. 2 Classified Specialist in Aerospace Medicine, Bangladesh Air Force, Dhaka, Bangladesh. 3 Classified Specialist in Radiology and Imaging Combined Military Hospital Dhaka, Bangladesh. 4 Ex. Instructor, Army Medical College, Cumilla, Bangladesh. Corresponding Author:Dr. Mohammad Emdadul Haque Abstract: The Government of Bangladesh has made primary health centers institutions to provide primary health services for rural and tribal sectors. But shortcomings in the delivery of health care services has resulted in lesser utilization rates. Patient’s perception about quality of care often determines whether they seek and continue to use services. The aim of this study was to determine the common motivators for the OPD attendees to come to the RHC for health services and to record the perception regarding the quality of health care received from the OPDs of the RHC. A cross-sectional study was carried out in Rural Health Centre (RHC) in Homna Upzala Cumilla Bangladesh. The patients attending the OPDs of RHC, above the age of 21 years were selected for the study. The study period was of 2 months: November- December, 2017. A total of 200 patients of different Rural Health Centre in Homna Upzala Cumilla were selected for the study. Data was collected using a pretested semi-structured questionnaire. Informed consent was taken from the study subjects. The data was analyzed by using “SPSS” software. Most of the patients came to RHC because of free drugs supply (94%) and because the centre was near their house (88%).75% of patients had faith in doctors and staff of RHC and 73% believed that health information provided was satisfactory. More than half of patients came directly to RHC. One - fourth of the patients under study went for village level practitioners before attending the OPDs of RHC. Few went for some other institution and very few believed in home remedy only. 60% were happy with the treatment received at OPD, 30% were partially happy and 10% were indifferent. One of the measures of the standard of health care is by assessing consumer satisfaction. There’s a necessity for interventions in terms of your time spent at the power, which might promote sensible customer-focused service delivery. As we have a tendency to area unit providing facilities for preventive and curative health care delivered at the doorsill of the individuals, it's vital to establish the extent of utilization and reasons for non-utilization. Keywords: Perception, OPD attendees, RHC ------------------------------------------------------------------------------------------------------------------------------------- Date of Submission: 08-05-2019 Date of acceptance: 24-05-2019 ------------------------------------------------------------------------------------------------------------------------------------- I. Introduction The Government of Bangladesh country has created primary health centers establishments to produce primary health services for rural and social group sectors. However shortcomings within the delivery of health care services has resulted in lesser utilization rates. Very often, so as to attain our goal, we have a tendency to neglect the construct of quality of care that is additionally a right of purchasers [1]. Patient‟s perception regarding quality of care typically determines whether or not they ask for and still use services [2]. Patient satisfaction has emerged as a very important parameter within the assessment of health care quality [3, 4]. Patients typically have a particular agenda once visiting a health care facility [5]. Several studies counsel that main health care services utilized were from medication specialists and Rural Health Centers [6, 7]. The aim of this study was to see the common motivators for the OPD attendees to come back to the RHC for health services and to record the perception relating to the standard of health care received from the OPDs of the RHC. II. Methodology Study: A cross-sectional study was allotted in different Rural Health Centre (RHC) at Homna Upzala Cumilla, Bangladesh.