Social-Network-Sites (SNS) & its Impact on Students'
Academic Learning
Krishna Kanta Roy, Shilpi Singh and Shraddha Ratra
Symbiosis School of Economics, Symbiosis International (Deemed University), Pune, India
{kk.roy, shilpi.singh, shraddha.ratra}@sse.ac.in
Abstract- Social-Network-Sites (SNS) was developed to
serve as a platform to connect people. Now a days its
reach has magnified and it has become an integral parts
of our lives. One can easily access the infinite pool of
information, establish connection, share thoughts and
videos and can also participate in interactive learning
through SNS. It has completely revolutionized the
society but what matters is how one is using these
resources? The paper will focus on the positives and
negatives of SNS, its impact on academic learning of the
students and the frequency of them accessing these sites.
The research is based on a sample of undergraduate
students from Symbiosis International (Deemed
University).
Keywords: Social-Network-Sites (SNS), Academic
Learning, Digital, Higher Education, Technology
I. INTRODUCTION
Social netwoking services are defined as web-based
services that allows individual to create a public or
semipublic profile, communicate with others, and view
details provided by other prople within the bounded system
(Boyd & Ellison, 2007).
SNS is an easy way to engage in Computer-Mediated-
Communication (CMC). According to a report (Smith &
Anderson, 2018) Facebook and YouTube dominates the US
market. Younger Americans between the ages of 18 to 24
stand out for embracing a variety of platforms and using
them frequently. Some 78% of these use Snapchat, and a
sizeable majority of these users visit the platform multiple
times per day. Similarly, 71% of Americans in this age
group now use Instagram and close to half (45%) are
Twitter users. Another report in 2016, showed Facebook
with the highest penetration (63%) followed by FB
Messenger, Instagram and Twitter, for ages between 18-29,
globally (Chaffey, 2016).
Informal learning through SNS has become popular.
One can read and watch, articles and videos to learn about a
particular phenomenon with the help of SNS. But the
question is how much of it is used productively? Based on
the 2009 and 2010 data from the EDUCASE center of
Applied Research, 90% of the students responded that they
use SNS and out of those only 30% were reported to use
SNS for educational related activities (Chen & Bryer, 2012).
The purpose of the study is to investigate the determinants
of SNS and to test the relationship between SNS and
academic learning.
II. BACKGROUND
The first recognisable SNS was known by the name of
Sixdegrees.com and was incorporated in 1997. Over the
years a variety of websites became a part of the SNS
revolution. Such as Friendster (2002), LinkedIn (2003),
Facebook (2004), YouTube (2005), Twitter (2006), and
many more (Boyd & Ellison, 2007).
The umbrella term, SNS now focuses on tools that
enhance communication through audio and visual capturing
string, connecting and retrieving features that include a)
Blogs, where people can publish and post what is in their
mind, b) Wikis, a tool for collaborative academic writing, c)
Media sharing, d) Promoting virtual communities to interact
and communicate and e) Document sharing, giving editing
rights to multiple users (Taylor, King, & Nelson, 2012).
India has been reported to be the highest in terms of
number of users of Facebook in the world (Livemint, 2017).
This is followed by LinkedIn and Twitter. Almost 225
million people use YouTube, not only for watching videos
but also to create content on it. Instagram along with the
online digital encyclopedia platform, Quora, is also
becoming famous. Given this popularity and the nature of
the target population (College Students) and the objective,
this study will focus on a select few SNS like Facebook,
YouTube, Quora, Twitter and Instagram.
III. IMPACT OF SNS ON SOCIETY
It is been observed that the number of users accessing
SNS is growing rapidly. When compared to other nations,
Indian internet users prefer to spend more time on Social
Networking Sites. Time spent on services (Emails, Instant
Messaging etc.) by Indian internet users is only 23%, as
compared to time spent on social networking sites, 25%,
and on entertainment, 11% (Comscore, 2013). With this
ever increasing popularity of SNS, it becomes imperative to
ponder upon the positives and negatives associated with
this.
A. Positive impact
The schools and colleges have recognised the changing
scenario of the learning environment. Interactive social
media communication and collaborative technologies in
learning is now recognized as a globalized process. It has
facilitated communication with the people belonging to
different genres, easy dissemination of information, and
works as a means of inventive expressions (Al-rahmi,
Othman, & Musa, 2014). For example, social media
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2018 IEEE Ninth International Conference on Technology for Education (T4E)
978-1-7281-1143-8/18/$31.00 ©2018 IEEE
DOI 10.1109/T4E.2018.00045