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Tourism Management Perspectives
journal homepage: www.elsevier.com/locate/tmp
What drives visitor economy crowdfunding? The effect of digital storytelling
on unified theory of acceptance and use of technology
Myung Ja Kim
a,
⁎
, C. Michael Hall
b,c,d
a
The College of Hotel & Tourism Management, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02447, Republic of Korea
b
Department of Management, Marketing, and Entrepreneurship, University of Canterbury, Private Bag 4800, Christchurch 8140, New Zealand
c
Department of Geography, University of Oulu, Oulu, Finland
d
School of Business and Economics, Linnaeus University, Kalmar, Sweden
ARTICLE INFO
Keywords:
Digital storytelling
Crowdfunding
Visitor economy
Unified theory of acceptance and use of
technology (UTAUT)
Leisure and tourism-related fields
South Korea
ABSTRACT
Digital storytelling is a key factor used by fundraisers to attract investors to crowdfunding projects. Despite the
important role of digital storytelling in consumer persuasion, research on the effect of digital storytelling on
consumer behavior is scarce in the visitor economy crowdfunding sector. The objective of this work is to create
and verify a theoretically integrated research framework including three-dimensions of digital storytelling as a
reflective second order factor (perceived esthetics, narrative structure, and self-reference) and concepts of
unified theory of acceptance and use of technology (UTAUT) (performance expectancy, social influence, effort
expectancy, facilitating condition, and intention). Results reveal that digital storytelling has highly significant
effects on facilitating condition, performance expectancy, effort expectancy, and social influence in descending
order. Investors' intention to crowdfund is also significantly affected by facilitating condition, performance
expectancy, social influence, and effort expectancy in descending order, offering significant theoretical and
managerial implications in leisure and tourism.
1. Introduction
Internet-based fundraising provides a new way to invest via online
platforms (e.g., Kickstarter, Indiegogo, Wadiz). A growing number of
entrepreneurial and business initiatives are seeking to obtain capital via
crowdfunding. Unlike, traditional business financing Internet-based
crowdfunding draws relatively small contributions from individuals
without standard financial intermediaries (Colombo, Franzoni, & Rossi-
Lamastra, 2015; Gerber & Hui, 2013; Mollick, 2014). In 2019 the global
transaction value in the crowdfunding segment amounted to US
$6923.6 million, and is expected to show an annual growth rate of
14.7% and grow to almost US$12 billion by 2023, with the most pop-
ular crowdfunding category being games, followed by technology, film/
video, and music (Statista Market Forecast, 2019). Interestingly, Vos,
Yeh, Carter, and Tagg (2007) report that businesses under three years
old are the least reliant on institutional sources of finance and that new
technology-based ventures suffer the most from a financial gap.
In Korea, the transaction value in the crowdfunding segment
amounted to 5 billion Korean Won (KRW) (equivalent to US$4.2 mil-
lion) in 2015, growing to 130 billion KRW (equivalent to US$109.2
million) in 2018 (Myung & Na, 2019). Even though crowdfunding has
grown substantially in a short time, the chances of successfully raising
money on projects are estimated to be 36.8% for fundraisers from
Kickstarter in the United States as of April 2, 2019, which is a relatively
low success rate (Crockett, 2019; Statista, 2019). According to Korean
government data the success rate of fully funding projects from equity,
bond, and lending crowdfunding in Korea is 67.0% (Financial Services
Commission, 2018, 2019).
Small businesses and entrepreneurs increasingly seek to attract
crowdfunding investment through improved digital storytelling
(Ingram Bogusz, Teigland, & Vaast, 2019). Digital storytelling refers to
online encounter communication practices through technologies (e.g.,
photography, video, audio) (Couldry, 2008; Robin, 2008) where in-
dividuals adopt the role of storytellers and story receivers in order to
build relationship experiences (Pera & Viglia, 2016). Digital storytelling
has become increasingly used in a number of areas of the visitor
economy (Kim & Hall, 2019b), including travel and tourism marketing
(Bassano et al., 2019), travel and tourism e-commerce (Hassan, 2016),
online gaming and entertainment technology (Klimmt, Roth,
Vermeulen, Vorderer, & Roth, 2012), and cultural tourism (Wu, 2006).
In a visitor economy context, research on crowdfunding has applied
various technologies to digital storytelling to a number of activities
https://doi.org/10.1016/j.tmp.2020.100638
Received 26 June 2019; Received in revised form 22 January 2020; Accepted 25 January 2020
⁎
Corresponding author.
E-mail addresses: silver@khu.ac.kr (M.J. Kim), michael.hall@canterbury.ac.nz (C.M. Hall).
Tourism Management Perspectives 34 (2020) 100638
2211-9736/ © 2020 Elsevier Ltd. All rights reserved.
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