https://doi.org/10.1177/0146167220905221
Personality and Social
Psychology Bulletin
1–17
© 2020 by the Society for Personality
and Social Psychology, Inc
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DOI: 10.1177/0146167220905221
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Empirical Research Paper
Common wisdom suggests that older is wiser (Grossmann
et al., 2012). When we seek advice and knowledge, we typi-
cally go to someone older with more wisdom and expertise
(Bonaccio & Dalal, 2006; Feldon et al., 2011; Rader et al.,
2017; Schaerer et al., 2018). These tendencies reinforce our
intuition that expertise, wisdom, and advice flow from older
individuals to younger ones. Consequently, we overlook
opportunities in which advice stemming from expertise and
wisdom flows in the opposite direction: from younger to
older individuals.
Nevertheless, younger individuals—despite their relative
youth—have unique insights to offer based on their own
relative expertise. For example, due to the rapid pace of tech-
nological change, younger generations often adopt unique
cutting-edge knowledge more quickly, providing unprece-
dented opportunities for younger generations to teach older
generations (North & Fiske, 2012; Twenge, 2006). In some
cultures (e.g., Eastern cultures), younger individuals are
associated with greater use of wise-reasoning strategies
(Grossmann et al., 2012). Furthermore, burgeoning cases of
“reverse mentoring” programs, in which younger employees
advise older ones, question our reliance on traditional age-
based advising structures (Murphy, 2012).
Although there are growing opportunities for younger
individuals to give advice based on their relative expertise
and wisdom, we know little about the dynamics, and particu-
larly the challenges, of these reverse-advising interactions,
relative to more familiar forms of advice exchange from
older experts to younger novices (Bonaccio & Dalal, 2006),
or among peers (Eskreis-Winkler et al., 2018). Reverse
advising is a context where being a younger adviser is coun-
ter to what is expected. Because age drives expectations and
prejudices for the self and others (Kang & Chasteen, 2009;
North & Fiske, 2012), we posit that age plays a critical role
in how individuals undervalue these dynamics.
Prior research on interactions between younger and older
individuals has documented younger individuals’ ageist atti-
tudes and behaviors toward older others (Garstka et al.,
2005; North & Fiske, 2013, 2015). These negative, age-
based stereotypes have also yielded detrimental effects for
the self—that is, internalizing feeling “too old” based on
negative old-age stereotypes from the self or from others
(Hess et al., 2003; Levy et al., 2002; von Hippel,
905221PSP XX X 10.1177/0146167220905221Personality and Social Psychology BulletinZhang and North
research-article 2020
1
Harvard Business School, Boston, MA, USA
2
NYU Stern School of Business, New York City, NY, USA
Corresponding Author:
Ting Zhang, Harvard Business School, Morgan Hall 329, Boston, MA
02163, USA.
Email: tzhang@hbs.edu
What Goes Down When Advice Goes Up:
Younger Advisers Underestimate Their
Impact
Ting Zhang
1
and Michael S. North
2
Abstract
Common wisdom suggests that older is wiser. Consequently, people rarely give advice to older individuals—even when
they are relatively more expert—leading to missed learning opportunities. Across six studies (N = 3,445), we explore the
psychology of advisers when they are younger (reverse advising), the same age (peer advising), or older (traditional advising)
than their advisees. Study 1 shows that advisers avoid reverse-advising interactions because they perceive that their relative
youth makes them less effective. However, when compared to advisees’ actual perceptions, reverse advisers are misguided,
as they underestimate their effectiveness when giving general life advice (Study 2a–2b) as well as tactical advice (Studies
3–4). This misperception is in part driven by advisers’ beliefs about their own competence and others’ receptivity. Finally, we
demonstrate an intervention that mitigates advisers’ misguided beliefs (Study 5). Contrary to advisers’ own perceptions and
popular belief, these findings illustrate that being relatively young can also mean being an impactful adviser.
Keywords
advice, reverse advising, age, expertise, intergenerational dynamics, preregistered, open data
Received February 26, 2019; revision accepted January 10, 2020