43 43
the
jaltcalljournal
ISSN 1832-4215
Vol. 14, No.1 Pages 43–59
©2018 JALT CALL SIG
Regular Paper
Te relationship
between
willingness to
communicate and
social presence in
an online English
language course
Tinh Van Le
University of Canterbury, New Zealand
thinh.le@pg.canterbury.ac.nz
Una Cunningham
Uppsala University, Sweden
umcunningham@gmail.com
Kevin Watson
University of Canterbury, New Zealand
kevin.watson@canterbury.ac.nz
Vietnamese high school students have few
opportunities to use English outside class and
they are often reluctant to speak in class. Tis
paper describes and explains the students’ will-
ingness to communicate () and relates
this to varied perceptions of social presence.
Eighteen high school students in Vietnam
took a six-week online course using Facebook
and Skype. Tey were interviewed individually
before and after the course about their expe-
riences, focusing on their perceptions of their
own . Te results show that the students
were more willing to use English spontane-
ously in the online environment in contexts
where they perceived that they had less social
presence. Text and audio chat were felt to be
less face threatening than video chat, and con-
sequently, students were more willing to speak
in conditions of lower social presence. It can be
concluded that the more social presence stu-
dents felt they had in the online environment,
the less their . Tis was true for both
synchronous and asynchronous online envi-
ronments. Allowing students to control their
social presence in online communication can
embolden shy students and increase their .
Keywords: Willingness to communi-
cate, social presence, online education,
Vietnamese learners of English
Introduction
In Vietnam, English is a foreign language,
so there is little opportunity for students to
practice English outside the classroom. In
class, teaching tends to be focused on accu-
racy rather than fuency, with explicit teach-
ing and assessment of grammar, vocabulary
and reading comprehension (Le, 2011; G. V.