UNCORRECTED PROOF
Applied Ergonomics xxx (xxxx) xxx-xxx
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Applied Ergonomics
journal homepage: http://ees.elsevier.com
Detecting cognitive hacking in visual inspection with physiological measurements
Wenyan Huang, Xiaoyu Chen, Ran Jin, Nathan Lau
∗
The Grado Department of Industrial and Systems Engineering, Virginia Tech, Blacksburg, USA
ARTICLE INFO
Keywords
Additive manufacturing
Cognitive hacking
Cybersecurity
EEG
Eye-tracking
Inspection
ABSTRACT
Cyber threats are targeting vulnerabilities of human workers performing tasks in manufacturing processes, in-
cluding visual inspection to bias their decision-making, thereby sabotaging product quality. This article examines
the use of priming as a form of “cognitive hacking” to adversely affect quality inspection decisions in manufac-
turing, and investigates physiological measurements as means to detect such intrusion. In a within-subject design
experiment, twenty participants inspected surface roughness of a manufactured component with and without ex-
posure to priming on the display of an inspection logging system. The results show that the presence of primes
impacted accuracy on surface roughness, cortical activities at parietal lobe P4, and eye gaze for inspecting com-
ponents. The experiment provides supporting evidence that basic hacking of a worker display can be an effective
method to alter decision making in inspection. The fndings also illustrate that cortical activities and eye gaze can
be useful indicators of cognitive hacking. A major implication of the study results is that physiological indicators
can be effective at revealing unconscious cognitive infuence in visual inspection.
1. Introduction
Visual inspection plays an important role in safety and productiv-
ity for a wide range of industries. An illustrative safety case is the
1989 crash of the aircraft DC-10-10 killing 111 passengers that the Na-
tional Transportation Safety Board (1990, 102) determined “the proba-
ble cause of this accident was the inadequate consideration given to hu-
man factors limitations in the inspection and quality control procedures
…“. Latorella and Prabhu (2000) presented other aircraft accidents
attributable to inspection failures. With regards to productivity, Yeow
and Sen (2004) presented a study in circuit board manufacturing that
indicated $288,249 annual loss due to defcient inspection workspace
and process.
Given the safety and productivity implications, research has char-
acterized the visual inspection process and to identify factors impact-
ing performance. The most notable work is by Drury, 2001 , who
have described the inspection process involving fve steps – (1) setup,
(2) present, (3) search, (4) decide, and (5) respond – and validated
two-stage model of search and decide for visual inspection (Drury,
1975; Spitz and Drury, 1978). The literature also contains research
on performance impacts due to a wide range of factors, which are typ-
ically classifed as task (Schoonard and Gould, 1973; Mital et al.,
1998), environment (e.g., illumination (Wei and Konz, 1978),), individ-
ual (e.g., age (Czaja and Drury, 1981; Harris, 1969; Megaw, 1979;
Johnson and Funke, 1980), organizational (e.g., training (Gramopad-
hye et al., 1997), feedback (Drury and Addison, 1973)), and social
(e.g., communication (McCornck 1961)). See (2012) presents a com-
prehensive literature review on visual inspection.
Visual inspection research continues to accrue on this strong theo-
retical and empirical foundation as inspection work evolves. Amongst
the recent investigation is the use of automation or computer technol-
ogy to form hybrid inspection systems (Kopardekar et al., 1993).
Despite technological advances, complete automation of visual inspec-
tion is not always feasible (Mital et al., 1998; Yang and Marefat,
1994). Manual inspection remains necessary in manufacturing of highly
fexible designs when product samples are inadequate for training ma-
chine vision algorithms, and when human expertise is required for trou-
bleshooting misdetections or false alarms from sensor-based inspection
systems (Chen et al., 2016). Thus, most inspection systems are in-
creasingly setup to involve both human and automation, capitalizing
on human expertise and machine capabilities (e.g., no fatigue thereby
achieving 100% inspection). Jiang et al. (2003) conducted an empir-
ical experiment comparing performance of human, automated and hy-
brid inspection of circuit board defects, revealing that hybrid inspection
can outperform human or automation alone, and risky systems (with
relatively high false alarm rate) likely yield best accuracy. However,
human trust in computerized inspection support systems tends to de-
crease as false alarm increases (Jiang et al., 2004), indicating that
careful design consideration is necessary to prevent disuse of inspection
systems. Research on hybrid inspection systems in the literature also
includes functional allocation between human and machine (Hou et
∗
Corresponding author.
E-mail address: nathan.lau@vt.edu (N. Lau)
https://doi.org/10.1016/j.apergo.2019.103022
Received 20 Febraury 2019; Received in revised form 19 October 2019; Accepted 28 November 2019
Available online xxx
0003-6870/© 2019.