Modern Applied Science; Vol. 13, No. 8; 2019 ISSN 1913-1844 E-ISSN 1913-1852 Published by Canadian Center of Science and Education 176 Determining the Challenges Faced by Syrian Refugees Students at Jordanian Camps According to Their Perspective: A Case of Universities Role to Supporting Luma Fakhir AbduRazak 1 , Reda Salamah AL Mawdieh 2 , Asaad Ali Karam 3 , Abdulsalam Yousef Aljaafreh 1 & Mohammed Elias Al-Azzaw 1 1 Zarqa University- Faculty of Education, PhD., Jordan 2 Zarqa University- Faculty of Education-Dean of Education, PhD., Jordan 3 City University College of Ajman, HRM Department, PhD., UAE Correspondence: Asaad Ali Karam, Dept. HRM, City University College of Ajman, Ajman, Sheikh Ammar Road, Al Tallah 2 Ajman, UAE. E-mail: asaad.ali@uod.ac Received: April 15, 2019 Accepted: July 29, 2019 Online Published: July 30, 2019 doi:10.5539/mas.v13n8p176 URL: https://doi.org/10.5539/mas.v13n8p176 Abstract This study aimed to identify the most important challenges facing the Syrian refugee university students in Jordan camps, and the universities’ role in supporting them from their perspective, by providing answers to the following questions: What are the challenges that facing the Syrian refugee university students in Jordanian camps from their perspective? And what kind of support could Jordanian universities provide for the Syrian refugee university students from their perspective? This study employs a quantitative and qualitative approach and intends to explore the challenges and opportunities for Syrian refugee students in Jordan. The results show that the large number of Syrian Refugee University Students at Jordanian camps present challenges for local communities in meeting the needs of both the refugees and the host universities. Refugees face multiple challenges in Jordan:(1) Financial shortcomings; (2) legal issues including lack of documentation and restrictive host country policies; (3) Psychological and Family challenges. Findings of the study add to the understanding of the vital role of higher education in improving living conditions and giving a sense of hope for the future. The study offers policy and program recommendations to decision- and policy-makers for the national and international communities, donors and other institutions with the overall goal to improve and guide further practice and research in supporting access to higher education. Keywords: Syrian refugees, higher-education, student challenges 1. Introduction In 2010, Syria underwent the Arab Spring through which the public claimed for more freedom. However, things became more complicated and the situation turned into a fierce war between the Syrian government and the forces opposing it. The scenario became even more complicated after some international allies and new regional forces interfered. After such as interference, the destructive and violent acts increased and towns were fully destroyed. That was done through using all kinds of ground, aircraft, and naval heavy weapons and missiles. In this war, the Syrian civilians fell as victims. For instance, hundreds of thousands of Syrian civilians were killed and millions of Syrian civilians were internally displaced. In addition, millions of Syrian civilians sought asylum at Europe. However, many of them died while attempting to reach Europe. For instance, many people drowned in the sea because they were using inflatable boats or pitiful ships. Jordan hosts numerous Syrian refugees. To be specific, it hosts about 1265514 Syrian refugees. 22 % of them are living in camps, whereas 78 % of them are living in cities. 435578 Syrian refugees are living in Amman and 343479 Syrian refugees are living in Irbid. In addition, 207903 Syrian refugees are living in Mafraq and 175280 Syrian refugees are living in Zarqa. There are other Syrian refugees who are living in other Jordanian cities. According to the statistics of the United Nations High Commissioner for Refugees (UNHCR), there are 736,396 refugees living in Jordan. Based to the latter statistics, Jordan is ranked second among countries in terms of the refugee-per-capital ratio. For instance, Jordan hosts (89) refugees per 1,000 inhabitants living in Jordan. As for the Syrian refugees only, 1 refugee out of 4 refugees sought asylum in Jordan. Jordan is the first country that