Cite this article Kapuria, T.K., Rahman, M. & Doss, D.A. Users’ Satisfaction Attributes Analysis Toward Betterment of Classroom Furniture Design for Bangladeshi University Students. J. Inst. Eng. India Ser. C 101, 175–184 (2020). https://doi.org/10.1007/s40032-019-00541-x Users Satisfaction Attributes Analysis Towards Betterment of Classroom Furniture Design for Bangladeshi University Students Taposh Kumar Kapuria *,1 , Mustafizur Rahman 1, Daniel Adrian Doss 2 1 Dept. of Industrial and Production Engineering, Jessore University of Science and Technology, Jessore7408, Bangladesh. 2 College of Business and Technology, University of West Alabama, Livingston, United States of America Email: sabita.kapuria@gmail.com, mostafizkuet09@gmail.com, adoss@uwa.edu Abstract This study examined student perceptions of classroom furniture design for the purposes of raising satisfaction levels and durability. This study incorporated the Kano model to analyze student needs and satisfactions for the purpose of enhancing learning environment through identifying ways to improve student satisfaction. Proposed durable classroom furniture designs were identified according to student needs thereby enhancing the satisfaction level. The forces field analysis outcome suggested pursuit of the new furniture design. Keywords: Kano model, Student’s needs & satisfaction, Design, Classroom furniture, Durability Biographical notes: Taposh Kumar Kapuria - Taposh Kumar Kapuria is an Industrial and Production Engineer. Currently, he is doing his research on quality improvement, engineering decision analysis and supply chain management. He has merit order scholarship from Nasir Group and Kushtia District Council because of excellent performance in SSC. Mustafizur Rahman- Mustafizur Rahman is currently working as a Lecturer in the Department of Industrial and Production Engineering at Jessore University of Science and Technology (JUST), Bangladesh. He received his B.Sc. in Industrial and Production Engineering from Khulna University of Engineering and Technology (KUET) in 2014. His research interests are mainly Supply Chain areas like Supply chain modeling, Green supply chain, quality control & process optimization and New Product Development (NPD). Daniel Adrian Doss - Dr. Doss is an associate professor and former MBA program director at the University of West Alabama. His research interests include information systems, engineering management, and systems analysis.