Universal Journal of Educational Research 7(12): 2568-2572, 2019 http://www.hrpub.org
DOI: 10.13189/ujer.2019.071203
The Impact of Resistance to Change among Lecturers in
Private University
Mahiswaran Selvanathan
1,*
, Mahadevan Supramaniam
2
, Yew Ter Shern
2
, Subaashnii Suppramaniam
3
,
Ahmad Muzammir Muhammad
3
1
National Higher Education Research Institute (IPPTN), Universiti Sains Malaysia (USM), Malaysia
2
SEGi University, Malaysia
3
Asia Pacific University of Technology & Innovation (APU), Malaysia
Received July 14, 2019; Revised October 9, 2019; Accepted November14, 2019
Copyright©2019 by authors, all rights reserved. Authors agree that this article remains permanently open access under the
terms of the Creative Commons Attribution License 4.0 International License
Abstract Resistance to change is important for the
current working environment because universities are
faced with constant amounts of changes in the environment,
which would force the lecturers in the university to change
as well. Therefore, the resistance to change needs to be
focused on improving the lecturers’ well-being in order to
boost the productivity and performance in the workplace.
This research focuses on the impact of resistance to change
among lecturers in SEGi University. A total of 114
respondents consist of different levels from the lower
management, middle management to senior management
involved in this study conveniently. Findings revealed that
an individual’s resistance to change was determined by
communication and normative commitment factor. This
research would further discuss each of the factors and
examine how the factors could impact the resistance to
change among lecturers. This study has identified few
predictors towards the resistance to change among
lecturers in university context.
Keywords Resistance to Change, SEGi University,
Lecturer
1. Introduction
Change defined as the alteration, modification, variation
or transformation of the individual, self and the
environment surrounding the person (Sharabi and Harpaz,
2013). Change comes in many forms, as there is always a
need for the human being to bring improvement to benefit
and add value to their lives and for future generations. It is
important for a university to change and adapt to the
current situation to maintain a competitive advantage in the
industry compared with other university (Kuula, Putkiranta
and Toivanen, 2014) and in order to achieve that, change is
needed. Organizational policies are the guidelines the
university has for the lecturers to follow in order for the
university to achieve their goals and vision. Having said
that, the university frequently established their goals and
vision based on their shareholders expectation which is
always demanding an improvement for the benefits of both
parties (Vogel and Rowold, 2014). Therefore, the
university would always change their policies in order to
meet their demands. In connection with that, the lecturers
in the university would have to follow the new
organizational policies that is evolving at a fast pace in this
age of globalization. This idea would cause the lecturers to
always face changes in the university. Even the most
successful university encounters the need to change. The
capability of a university to change as soon as possible
according to the environment will determine whether the
university would be able to sustain in their competitive
industry or not.
Change could mean that the individual in the university
is not doing things the way they are used to. This would
cause the university to face some resistance to change from
the lecturers working inside the university (Langstrand and
Elg, 2012). The problem will arise when there is a process
of implementing change. In general, people refuse to
change due to status quo, lack of communication within the
lecturers in the university, lack of commitment of lecturers
and the fear of taking risk. Those barriers themselves could
affect any university that wants to implement anything
which would change the way the university functions.
Although it is without a doubt that a university could not
escape the need to change in today’s competitive
environment, the failures or low rate of implementing
change in an university leaves an university with a heavy
task to continue with its drive to achieve their goals and
vision. According to an article by Towers Watson in
Forbes, it is discovered that only 25% of change
management initiatives are successful in the end. For
CITE THIS PAPER
[1] Mahiswaran Selvanathan , Mahadevan Supramaniam , Yew Ter Shern , Subaashnii Suppramaniam , Ahmad Muzammir
Muhammad , "The Impact of Resistance to Change among Lecturers in Private University," Universal Journal of Educational
Research, Vol. 7, No. 12, pp. 2568 - 2572, 2019. DOI: 10.13189/ujer.2019.071203.