Full Terms & Conditions of access and use can be found at http://www.tandfonline.com/action/journalInformation?journalCode=ctqm20 Download by: [Orta Dogu Teknik Universitesi] Date: 30 January 2016, At: 11:43 Total Quality Management & Business Excellence ISSN: 1478-3363 (Print) 1478-3371 (Online) Journal homepage: http://www.tandfonline.com/loi/ctqm20 The association between perceived value and patient loyalty in public university hospitals in Turkey Leyla Özer, Pınar Başgöze & Ayça Karahan To cite this article: Leyla Özer, Pınar Başgöze & Ayça Karahan (2016): The association between perceived value and patient loyalty in public university hospitals in Turkey, Total Quality Management & Business Excellence, DOI: 10.1080/14783363.2015.1124723 To link to this article: http://dx.doi.org/10.1080/14783363.2015.1124723 Published online: 27 Jan 2016. Submit your article to this journal Article views: 10 View related articles View Crossmark data