IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 22, Issue 10. Ser. VI (October 2020), PP 44-55 www.iosrjournals.org DOI: 10.9790/487X-2210064455 www.iosrjournals.org 44 | Page Leading Factors Triggering Job Satisfaction in Education Sector: An Empirical Evidence from India Dr. J. K. Das 1 , Arkadipta Roy 2 1 Professor (Department of Commerce) and Director (IQAC), University of Calcutta 2 State Aided College Teacher (Department of Commerce), Sivanath Sastri College Abstract Job satisfaction is a common expression used to describe the level of satisfaction of employees within any organization. Since a majority portion of time of every individual’s life is invested in their workplaces, prevalence of job satisfaction becomes an issue of utmost importance. Satisfaction at work place, irrespective of any sector, is all pervasive in nature. It is linked to better job performance and increase in efficiency of employees, improving overall productivity of the organization as a whole, while dissatisfaction is associated with just the opposite effects. Therefore, satisfied employees can lead to the success of organizations, while dissatisfied employees may lead to the demise of even the most profitable ventures. Like all sectors, the mandates of job satisfaction are true for the Education Sector as well. But the stakes here are even higher than most, as this sector not only aims at improving the present, but also plays a crucial role in building up the future of the nation. Thus, this research mainly aims at identifying and analyzing in depth with the help of descriptive statistics, the various triggering factors that might prove to be the reason behind contentment of teachers belonging to the different hierarchical levels of the Education Sector viz. Primary Education Institutions, Secondary & Higher Secondary Education Institutions, Colleges and Universities in the city of Kolkata and adjoining areas. Key Words: Job Satisfaction, Triggering Factors, Education Sector, Likert Scale, Stratified Sampling, Descriptive Statistics. --------------------------------------------------------------------------------------------------------------------------------------- Date of Submission: 10-10-2020 Date of Acceptance: 26-10-2020 --------------------------------------------------------------------------------------------------------------------------------------- I. Introduction Satisfaction at work place, more commonly known as job satisfaction may be defined as ‘any combination of psychological, physiological, and environmental circumstances that cause a person to say, ‘I am satisfied with my job’ – Robert Hoppock, 1935 (Aziri, 2011). Locke (1976) defines it as involving cognitive, affective and evaluative reactions or attitudes and states it to be ‘the pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences’. Simply put, it is nothing but the positive attitude of an employee towards his work and organization as a whole. Employees, being one of the key stakeholders of any organization, are the representation and the human equivalent of the artificially rendered organizations and it is through their efforts that the organization can reach its goals and prosper accordingly. Employee job satisfaction is one of the main predictors of organizational success and long term performances(Hanaysha, 2016) and thus, their satisfaction relating to their job is one of the core elements of ensuring the organization’s survival in this competitive world for a longer period of time (Das & Roy, 2019). Satisfaction at work place is a common expectation that exists in all organizations in all sectors, the education sector being one of them. A safe and respectful working environment with good pay and opportunities to advance contributes immensely to keep employees satisfied in their work places. Therefore, when organizations develop ways to deliver on these important factors, it helps them to build a stronger, more stable and profitable future(Villanova University, October 17, 2019).However, the stakes in the education sector are higher than most, as the sector not only aims at improving the present but is also key to building up the future of the nation (Das & Roy, 2019). Thus, this research study aims to probe into the educational hierarchy that broadly includes the primary educational institutions, secondary/higher secondary educational institutions followed by colleges and universities, for the purpose of making an analysis of whether every individual’s most important pillar of success - teachers - are satisfied with their work or are there any reasons for discontentment. Thus teachers and professors from all four hierarchical levels of Kolkata and its surrounding areas have been randomly considered to provide their invaluable opinion and to shed some light over the degree of contentment or discontentment that exists in this noble profession. The term job satisfaction is extremely subjective and it varies from one individual to the other because of their dynamic nature and therefore the forces that might drive them towards betterment of self as well as the