KOŠICKÁ BEZPEČNOSTNÁ REVUE KOSICE SECURITY REVUE Vol. 10, No. 2 (2020), p. 185 – 195 ISSN 1338-4880 (print ver.), ISSN 1338-6956 (online ver.) This work is licensed under a Creative Commons Attribution 4.0 International License. 185 Proper interactive communication of the police as a(n e-)trust-building strategy Introducing the term policing digilect Správna interaktívna komunikácia polície ako (n) stratégia budovania dôvery Zavádzame pojem policajná práca digilect Erna URICSKA 1 1 University of Public Service, Faculty of Law Enforcement, Department of Foreign Languages for Specific Purposes The manuscript was received on 21. 09. 2020 and was accepted after revision for publication on 18. 11. 2020 Abstract Media channels play an indisputable role in the credibility and accuracy of information about security risks and deficiencies in the world around us. Social media sites as media channels are also being paid much attention nowadays. These community websites are applied by organisations, institutions and businesses to inform their clients and customers. Law enforcement agencies in England, Finland and Slovakia also use these sites daily and intentionally. The police forces of these countries have been trying to exploit the real values of these social networking sites, inform and engage citizens on a regular basis. In Hungary there have been several attempts aiming to reach the members of the communities in an easier, simpler and direct channel, and to gain and build trust of residents. It would only be possible if partnership was built between the Police and the locals, but to that end, police units must develop their communication skills and improve their willingness, for which social media offers great potentials. The study deals with proper law enforcement communication as a trust-building strategy and introduces the terms law enforcement digilect and policing digilect. Keywords: community policing, digital communication, partnership, trust, policing digilect Abstrakt: Mediálne kanály majú nespochybniteľnú úlohu v dôveryhodnosti a presnosti informácií o bezpečnostných rizikách a nedostatkoch vo svete okolo nás. V súčasnosti sa venuje veľká