Culinary travel experiences,
quality of life and loyalty
Experiencias turísticas
gastron
omicas, calidad de vida y
lealtad
José Manuel Hern andez-Mogoll on, Elide Di-Clemente and
Ana María Camp on-Cerro
Department of Business Management and Sociology,
Universidad de Extremadura, Badajoz, Spain
Abstract
Purpose – This paper aims to develop an original model in the context of food-based experiences considering
new experiential variables, such as to experience quality, memorability and quality of life (QOL), and their impact
on marketing outcomes, namely, satisfaction and loyalty, approached from an experience perspective.
Design/methodology/approach – An empirical approach has been adopted. Data have been collected
through an online and a paper-and-pencil method, using an original questionnaire addressed to tourists who
had a food-based experience during their recent holidays. Partial least squares-structural equation modelling
is the technique used for data analysis.
Findings – The results confirm that local food, enjoyed through quality experiences, is a determining factor
in designing memorable products, achieving tourist satisfaction, improving their QOL and encouraging
loyalty to experiential food-based practices.
Research limitations – Results should be interpreted within the context of this research because of the
use of a sample conveniently selected.
Practical implications – Gastronomic experiences represent a successful strategic resource for tourist
destinations and professionals who want to adapt their business/destination to the new requirements of the
experiential context.
Originality/value – To the best of authors’ knowledge, this study is first to relate the impact of memorable
and quality culinary experiences on the QOL of tourists, chasing, as a final result, loyal intentions towards a
specific kind of experience (culinary) rather than towards the destination.
Keywords Partial least squares (PLS), Quality of life, Culinary tourism, Memorability,
Experience loyalty, Experientiality
Paper type Research paper
© José Manuel Hern andez-Mogoll on, Elide Di-Clemente and Ana María Camp on-Cerro. Published in
Spanish Journal of Marketing - ESIC. Published by Emerald Publishing Limited. This article is
published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce,
distribute, translate and create derivative works of this article (for both commercial and non-
commercial purposes), subject to full attribution to the original publication and authors. The full
terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode
The authors acknowledge the funding by the European Regional Development Fund (ERDF) and Junta
de Extremadura (Spain), Consejería de Economía Ciencia y Agenda Digital (Reference No. GR18109).
Culinary travel
experiences
425
Received 22 November 2019
Accepted 24 May 2020
Spanish Journal of Marketing -
ESIC
Vol. 24 No. 3, 2020
pp. 425-446
Emerald Publishing Limited
2444-9709
DOI 10.1108/SJME-11-2019-0094
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