http://www.iaeme.com/IJM/index.asp 1408 editor@iaeme.com International Journal of Management (IJM) Volume 11, Issue 6, June 2020, pp. 1408-1428, Article ID: IJM_11_06_130 Available online athttp://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=11&IType=6 ISSN Print: 0976-6502 and ISSN Online: 0976-6510 DOI: 10.34218/IJM.11.6.2020.130 © IAEME Publication Scopus Indexed BANKING EFFICIENCY: A SYSTEMATIC LITERATURE REVIEW Reepu Research Scholar & Assistant Professor, Department of Management, Chandigarh University, Gharuan, India Dr Rakhi Arora Assistant Professor, Department of Management, Chandigarh University, Gharuan, India ABSTRACT Banking are an exigency to economies. Loaning, Investment are crucially important for its people. The present paper is an attempt to understand the banking efficiency, as they are indispensable to a nation. A set of 199 literatures are extracted from two different databases i.e. Web of Science and Emerald, by including a time frame from 1970 to 2017. Area of study include a range of world’s commercial banks like Vietnamese commercial banks, 25 banks of Ghana, 16 major Chinese commercial banks, Slovak commercial banks, banks of Honk Kong, Cambodia, USA, Spanish, Togolese, UK, Argentine etc. These distinct authors have undertaken varied Banking Efficiency measurement methods like DEA, SFA etc. But the review of these literatures reveal that many researchers hinge on DEA for banking efficiency measurement. Moreover, this paper also lists that some researchers have contributed more than one literature on this subject. Key words: Bank branches, DEA, Efficiency, Literature, SFA etc Cite this Article: Reepu and Dr Rakhi Arora, Banking Efficiency: A Systematic Literature Review, International Journal of Management, 11(6), 2020, pp. 1408-1428. http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=11&IType=6 1. INTRODUCTION Bank is a financial institution that plays a pivotal role in any buoyant economy. It performs several primary as well as secondary functions. Bank is such an industry that manages cash as well as controls credit. Banks proffer certificates of deposits as well as savings accounts. Types  Commercial Banks: These offer services to different private entities as well as businesses. Retail banks offer credit, deposit etc facilities to individuals.