IJSRST207352 | Accepted : 25 May 2020 | Published : 02 June 2020 | May-June-2020 [ 7 (3) : 285-297 ] © 2020 | International Journal of Scientific Research in Science and Technology IJSRST | Volume 7 | Issue 3 | Print ISSN: 2395-6011 | Online ISSN: 2395-602X DOI : https://doi.org/10.32628/IJSRST207352 285 Designing and Developing A Smart Application for Improving the Communication Between the Deaf, Dumb People and Society Fatimah Mohammed Al Nas, Sajidah Hassan Sahwan, Fatimah Saeed Alali, Muneerah Alshabanah, Daniah Alrajhi, Mutasem K. Alsmadi, Ibrahim Almarashdeh and Mohammed Fahed Tayfour Department of Management Information Systems, College of Applied Studies and Community Service, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia ABSTRACT Technology and Science have made Human life addictive to luxury but still there exists poor people who are trying to find innovative ways which make the communication process easier. Regarding to the World Health Organization, about 1 million people are dumb and 300 million are deaf in the world. Whereas; the communication is one of the most important issues for deaf and dumb people. This work aims to propose a smart application named "Jusoor" to improve the communication process and bridge the gap between the deaf, dumb People, and society. The proposed application provides the user with a dictionary that contains many vocabularies with videos explaining the way that the word is indicated, the most important sentences used in public places (markets, parks, restaurants, etc.), Emergency calls that enable recognizing the type assistance needed with the feature of locating the person which makes it easier to reach and provide the assistance, and service of communication with sign language experts. The proposed work was analyzed using the Unified Modeling Language (UML), Firebase, XML and Java programming languages. Keywords: Deaf, Dumb, Android Application, Sign Language and Unified Modeling Language. I. INTRODUCTION The World Health Organization (WHO) stated that about 300 million are deaf, 1 million are dumb and many more are suffering from one or more of the aforementioned physical disabilities. The developments in Science and Technology have reached to great heights in making the Human Life easier and comfortable within a short span of time [1- 10]. During the few last years, many technologies have made our life more comfortable and easier, even without moving our bodies to do a task. The physically disabled people are part of our community who are deprived from the advancements of Technology and Science since they need it to feel that they are the part of the society and they can walk hand in hand and participate with others in the community development. Also, Communication is a important issue in the human life especially the people who are Deaf or Dumb [1-4, 6, 11]. This work aims to propose a smart application named "Jusoor" to bridge the gap and improve the communication process between the deaf, dumb People, and society. The proposed application provides the user with a dictionary that contains many vocabularies with videos explaining the way that the word is indicated, the most important sentences used in public places (markets, parks, restaurants, etc.), Emergency calls that enable