Maintaining law enforcement legitimacy in times of digital media: Managing the balancing act between operational efficacy and the public’s demand for information during major police operations. Annika Hamachers German Police University, Department of Communication Zum Roten Berge 18 – 24, 48165 Münster, Germany Annika.Hamachers@dhpol.de +49 2501 806-547 & Dijana Djerkovic German Police University, Department of Communication Zum Roten Berge 18 – 24, 48165 Münster, Germany Dijana.Djerkovic@dhpol.de +49 2501 806-391