Product Involvement and the Relative Importance of
Health Endorsements
Andrew C. Montandon
a
, Andrzej Ogonowski
b
, and Elsamari Botha
b
a
Georgia Institute of Technology, School of Economics, Atlanta, Georgia, United States;
b
University of
5 Cape Town, Cape Town, South Africa
ABSTRACT
Product involvement is a fundamental part of the buyer decision
processes, during supermarket visits, as individuals respond differ-
ently to stimuli under differing involvement conditions. This study
10 aims to provide a better understanding of the role of nutritional
endorsements in consumers’ food purchasing decisions, when
evaluated across high and low involvement products. Although
past research in this area does exist, a major limitation is that
nutritional endorsements have been studied only for their direct
15 effect as a single, isolated product cue on product perception—
rather than its importance relative to other product cues, such as
price and product branding. This study overcomes this limitation
through a conjoint analysis involving a sample of supermarket
consumers. The findings suggest that a health endorsement
20 plays a smaller role in influencing consumer decision-making
relative to brand or price, but it is stronger for the higher involve-
ment product. These findings provide nutritional foundations
and product managers with quantifiable evidence of nutritional
programs’ influence in consumer decision-making, justifying
25 the relevance of such endorsements and giving nutritional
foundations specific leads for adaptions in their marketing and
educational efforts.
KEYWORDS
Conjoint analysis; nutritional
endorsement; product cues;
product involvement
Introduction
The large amounts of nutritional information shown on food products can
make it difficult for consumers to make health-conscious food purchasing
30 decisions (Vyth et al., 2010). This is a concern given the increasing prevalence
of dietary-related cardiovascular diseases, a group of diseases that is the leading
annual cause of death worldwide (WHO, 2014).
In response, international heart foundations have launched various nutritional
endorsement programs (Smith, Stephen, Dombrow, & MacQuarrie, 2010). These
35 programs allow food products that meet specified nutritional criteria to use
the endorser’ s logo on the product’ s food packaging, advertising, and other
communications messages (Scarborough, Rayner, & Stockley, 2007). The purpose
of these endorsements is then to act as a cue for consumers that a specific
CONTACT Andrew C. Montandon mntand013@myuct.ac.za Georgia Institute of Technology, School of
Economics, 221 Bobby Dodd Way, Atlanta, GA 30332, USA.
JOURNAL OF FOOD PRODUCTS MARKETING 2016,
VOL. 22, NO. 06, 1–19
http://dx.doi.org/10.1080/10454446.2015.1048031
© 2016 Taylor & Francis