Social Behavior and Personality , Volume 47, Issue 5, e5727
https://doi.org/10.2224/sbp.5727
www.sbp-journal.com
Gossip fiercer than a tiger: Effect of workplace negative gossip on
targeted employees’ innovative behavior
Aiqin Zhou
1
, Yi Liu
2
, Xin Su
3
, Haoying Xu
4
1
School of Economics and Management, Tsinghua University
2
Zhengzhou Ethnic Affairs Committee
3
School of Economics and Management, Beijing University of Posts and Telecommunications
4
School of Business, Central University of Finance and Economics
How to cite: Zhou, A., Liu, Y., Su, X., & Xu, H. (2019). Gossip fiercer than a tiger: Effect of workplace negative gossip on targeted
employees’ innovative behavior. Social Behavior and Personality: An international journal, 47(5), e5727
From a self-evaluation perspective, we explored the influence of
negative workplace gossip on targeted employees’ innovative behavior.
We surveyed 296 employees of 19 enterprises. The results of regression
analysis showed that negative workplace gossip was negatively related
to employees’ innovative behavior, that organization-based self-esteem
mediated the relationship between negative workplace gossip and
employees’ innovative behavior, and that employees’ creative self-
efficacy moderated the relationship between organization-based self-
esteem and employees’ innovative behavior, such that the positive
relationship was stronger when employees’ creative self-efficacy was
higher. Our findings offer insight into the potential harm of gossip in
the workplace and contribute to delineating the underlying mechanism
and boundary condition of the link between negative workplace gossip
and employees’ innovative behavior. Theoretical and practical
implications are discussed.
Keywords
negative workplace
gossip; employees’
innovative behavior;
organization-based self-
esteem; creative self-
efficacy
Workplace gossip is defined as informal and evaluative talk in an organization, usually among no more
than a few individuals, and about another organizational member who is not present (Kurland & Pelled,
2000). With some exceptions (e.g., Ellwardt, Labianca, & Wittek, 2012), researchers have mainly focused on
exploring the functional value of gossip for organizations, groups, and gossipers (e.g., Baumeister, Zhang, &
Vohs, 2004; Kniffin & Wilson, 2010; Kurland & Pelled, 2000; Michelson & Mouly, 2004). However,
although gossip may benefit organizations, groups, and gossipers, its effect on the target employee is
negative in most cases (Chandra & Robinson, 2009).
Negative workplace gossip is a form of violence that is essentially a form of attack that empowers one
person while disempowering another (Ellwardt et al., 2012; Grosser, Lopez-Kidwell, Labianca, & Ellwardt,
2012). Therefore, in this study we addressed a research inadequacy to facilitate understanding about the
potential costs to, and harm of, workplace gossip on the target employee. We defined workplace gossip as
organizational members discussing personal information or spreading rumors about a third party. Drawing
on Chandra and Robinson’s (2009) work, we investigated gossip from the target employee’s point of view
and perception of negative workplace gossip (NWG).
Specifically, we examined the potential detrimental effect of NWG on target employees’ innovative behavior
in the workplace. Innovative behavior involves not only the generation of new ideas but also their
CORRESPONDENCE Xin Su, Jingguan Building, Room 113, No. 10 Xitucheng Road, Haidian, Beijing 100876, People’s Republic of
China. Email: xin.su@bupt.edu.cn
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