Evaluation and control of ergonomics actions in federal public service: the case of FIOCRUZ - RJ 1 Simone L. Santa Isabel Ricart a,* , Mario Cesar Rodriguez Vidal b , Renato José Bonfatti c a Coordenação de Saúde do Trabalhador (CST), Diretoria de Recursos Humanos (DIREH), Fundação Oswaldo Cruz (FIOCRUZ),RJ, Brasil e Grupo de Ergonomia e Novas Tecnologias (GENTE), Engenharia de Produção/COPPE, Universidade Federal do Rio de Janeiro (UFRJ), RJ, Brasil. b Grupo de Ergonomia e Novas Tecnologias (GENTE),Engenharia de Produção/COPPE, Universidade Federal do Rio de Janeiro (UFRJ), RJ, Brasil. c Grupo Direitos Humanos e Saúde Helena Besserman (DIHS),Escola Nacional de Saúde Pública (ENSP), Fundação Oswaldo Cruz (FIOCRUZ), RJ, Brasil Abstract. This article presents information about the development of the dissertation. Deals with the production of ergonomic diagnosis in the environments and work processes of an important center of research and development in Public Health, Fio- cruz. Critically evaluates the performance of a team promoting and facilitating the process of implementing ergonomic changes suggested. Through analysis of documents and statements by some managers and representatives of Human Resources was possible to identify the factors that facilitate and hinder the implementation process, linking them to the organization of the institution and conduct of the agents involved. Finally, it makes a reflection on practice, results and developments involved in the processes of change initiated by the ergonomic actions, proposing its replication along with other institutes of the Civilian Personnel of Federal Public Administration. Keywords: Ergonomic actions, process implementation, SIASS *Corresponding author: Av. Brasil, 4365- Manguinhos. Pavilhão Carlos Augusto da Silva, sala 208. Rio de Janeiro – RJ. CEP: 21040-900. E-mail: ergonomianustcst@fiocruz.br or ricartsimone@gmail.com . 1. Introduction Brazilian Ergonomics has been standing out in Latin America from the international diffusion of concepts. Methodological approaches have their origin in the Anglo-Saxon school and French school. The latter one, being proposed by Wisner, most commonly used in different studies. There are many definitions that describe scientific ergonomics. The most used definition and interna- tionally referenced is the one adopted by the Interna- tional Ergonomics Association: “Ergonomics (or human factors) is the scientific discipline concerned with the understanding of the interactions among humans and other elements of a system, and the pro- fession that applies theoretical principles, data and methods to design in order to optimize human well being and overall system performance.” 1 Commonly found in the approaches of different authors, its focus on the labor situation, whose purpose is to seek changes in sys-productive to ensure its optimization, efficiency, productivity, comfort, health and safety of employees 2 . The actions in Ergonomics, in Brazil, have been widely developed in private organizations with the main perspective of attend the regulatory requirements by the supervision of the Ministry of Labor. This demand, usually target the working condition adjustment to those who have employees covered by the Consolidation of Labor Laws. (CLT). The trajectories of labor regulation and social protec- tion in the public sector were followed in a different way from those followed in the private sector. 3 . 532 Work 41 (2012) 532-538 DOI: 10.3233/WOR-2012-0208-532 IOS Press 1051-9815/12/$27.50 © 2012 – IOS Press and the authors. All rights reserved